Change of nominated user's details for Aged Care Online Claiming form (AC005)

Complete this form if you are an aged care provider/service who is already registered for Aged Care Online Claiming (ACOC) and would like to register, update access levels or deactivate users. This form must be completed and signed by an authorised person of the approved provider.

If you are only deactivating users from the ACOC website, key personnel can send an email to with the user’s name, A or RA number, and deactivation date.

Page last updated: 5 February 2016

This information was printed Friday 30 September 2016 from It may not include all of the relevant information on this topic. Please consider any relevant site notices at when using this material.