News for aged care providers

Subscribe to news for aged care providers and we will send you regular news highlights. You can opt out at any time.

Privacy statement

Your personal information is protected by law, including the Privacy Act 1988, and is collected by the Australian Government Department of Human Services for the purposes of news distribution.

Your information may be used by the department or given to other parties for the purposes of research, investigation or where you have agreed or it is required or authorised by law.

You can get more information including our privacy policy.

The provider transaction report is no longer available

The provider transaction report was stopped in December 2016.

How to read your Residential Care Payment Statement

After we’ve processed your monthly claim we’ll provide a statement to show how we worked out your payment.

We’ve just completed the July quarterly review

The quarterly review ran on 15 and 16 July 2017 and takes effect from 1 July 2017.

Transition care claiming explained

Transition care provides short goal-oriented and therapy-focused service packages for older people after a hospital stay.

Take a break, learn about browsers for aged care online claiming

This is the third of a series of information videos for Aged Care providers.

Opt-in rules explained

Those in care before 1 July 2014 are assessed under previous fee rules unless they opt in to the current arrangements.

Understanding the Aged Care Means Testing process

Depending on their income and assets some care recipients pay a daily means tested care fee.

Take a break to learn about the Aged Care Funding Instrument

You can learn more about the Aged Care Funding Instrument by watching our video.

Getting your head around Aged Care acronyms

Need a refresher on some of the acronyms and terms we use in Aged Care? Here’s a snapshot of some of the common ones.

Short-term Restorative Care (STRC) is now available

STRC places are being progressively introduced to help older Australians stay independent and living in their homes.

Aged Care Webinars – a new way to find out about aged care

The Department of Health is running webinars on popular aged care topics.

Financial hardship assistance for those in aged care

There’s help for aged care recipients having trouble paying fees and charges.

Take a break to learn about the Accommodation Supplement

You can learn more about the accommodation supplement by watching our video.

Aged care providers – are you up to date with how to update events?

It’s important you let us know when things change, so we’ve provided many ways for you to update events.

Changes to aged care means test for Residential Care

From 1 January 2016, rental income is included in the aged care means test for new Residential Care recipients and some existing Residential Care recipients.

Improving the Viability Supplement

From 1 January 2017, Viability Supplement eligibility is determined by the Modified Monash Model (MMM).

Income and asset test changes for aged care residents

People who enter residential aged care after 1 January 2017 and rent out their former home will have their income and assets assessed under new rules.

You can connect to the news for aged care providers RSS feed with your favourite RSS reader.

We’re testing a new website design. Try it out and tell us what you think. Read more about changes to this site.

This information was printed Monday 21 August 2017 from It may not include all of the relevant information on this topic. Please consider any relevant site notices at when using this material.