Create a PRODA account now to maintain access to HPOS

From 1 January 2017, you’ll need to use your Provider Digital Access (PRODA) account to access Health Professional Online Services (HPOS).

Changes to internet browsing software will impact the use of a Medicare Individual Public Key Infrastructure (PKI) certificate to access HPOS.

To maintain access to your HPOS services, create a PRODA account now.

What is PRODA?

PRODA is a digital, portable and secure online system that doesn’t need additional software or hardware. Follow a two-step verification process using a username, password and verification code to login.

PRODA provides secure access to online services including HPOS and the National Disability Insurance Scheme (NDIS) with more services to come.

Guarantee your future digital capability and create your PRODA account now.

PRODA can only be used to access HPOS and the NDIS. If you access other online services, we’ll be in touch about using a new PKI certificate. Read more about changes to PKI certificates.

Next steps

Page last updated: 16 February 2017

This information was printed Friday 24 March 2017 from It may not include all of the relevant information on this topic. Please consider any relevant site notices at when using this material.