Aged Care Viability Supplement for care providers

A payment to help with the higher costs of delivering aged care services in rural and remote areas.

About the Viability Supplement

The Viability Supplement is paid on a monthly basis to eligible aged care providers in rural and remote areas. It helps with higher costs of delivering services in these areas.

The Accessibility/Remoteness Index of Australia (ARIA) is used to determine the degree of remoteness. The more remote the location, the higher the ARIA score.

Read about the current rates for the Viability Supplement on the Department of Social Services website.

Home Care Viability Supplement

If you are a Home Care provider, you will automatically receive the Viability Supplement for all Home Care Package recipients as long as you attract the minimum ARIA score required for the supplement.

The amount of the supplement varies depending on the care recipient’s location as determined by their ARIA score.

Residential Care Viability Supplement

If you are a Residential Care provider, you may get the Viability Supplement depending on your location and the number of allocated places.

In most cases, the supplement is paid if you have fewer than 45 places and a higher ARIA score.

Viability Supplement Expansion Component and the Homeless Supplement

In 2012 the Viability Supplement was expanded to provide additional support to:

  • aged care homes in very remote to moderately accessible locations that have more than 50 per cent of care recipients of the service classified as having lower care needs (the aged care payment system will automatically identify providers eligible for this component). Services will receive an additional 15 points if they qualify for this component
  • eligible aged care homes that provide specialist aged care services to Indigenous Australians
  • eligible aged care homes that provide specialist aged care services to people with a history of (or who may be at severe risk of) homelessness


Please visit the Department of Health website for more information about applying for the Expansion Component and Homeless Supplement.

If you have already registered for the Viability Supplement Expansion Component, you can notify us of new entrants who have met the criteria for homelessness or Aboriginal or Torres Strait Islander Australians by calling 1800 195 206.

Accessibility/Remoteness Index of Australia (ARIA) score

ARIA measures the accessibility of all geographical locations in Australia. It provides an indicator of accessibility by postcode. Each postcode has an ARIA score based on the road distance between populated areas with more than 1,000 people.

ARIA scores

Category ARIA score Description
Highly accessible 0 to 1.84 Relatively unrestricted access to goods, services and opportunities for social interaction.
Accessible 1.85 to 3.51 Some restricted access to goods, services and opportunities for social interaction.
Moderately accessible 3.52 to 5.80 Significantly restricted access to goods, services and opportunities for social interaction.
Remote 5.81 to 9.08 Very restricted access to goods, services and opportunities for social interaction.
Very remote 9.09 to 12 Very little access to goods, services and opportunities for social interaction.


Download the Accessibility/Remoteness Index of Australia (ARIA) scores.

Read more about the Viability Supplement on the Department of Health website.

Page last updated: 13 July 2016

This information was printed Friday 30 September 2016 from humanservices.gov.au/health-professionals/services/aged-care-viability-supplement-care-providers It may not include all of the relevant information on this topic. Please consider any relevant site notices at humanservices.gov.au/siteinformation when using this material.