Health Professional Online Services (HPOS) is a fast and secure way for health professionals and administrators to do business with us.

Webclaiming/Find a Patient - HPOS users who perform Find a Patient may receive the message *No Medicare Information Found due to a change in entitlement classification for New Zealand Citizens currently not recognised in HPOS. This will not affect the claiming function and Medicare Bulk Bill and Patient Webclaims will transmit to the Department as normal. This issue will be rectified shortly.
Email notifications issue - HPOS users who opt to receive email notifications immediately are currently not receiving notifications. This issue is under investigation. To ensure notifications are being received, users should opt to receive email notifications daily or weekly.

If you’re accessing HPOS using your new PRODA account, you need to re-establish your delegations and favourites in HPOS.

A new form upload function is now available in HPOS, letting you submit some forms to us online. Read more about form upload in HPOS.

Page last updated: 26 June 2017