Practice Incentives Program
The Practice Incentives Program (PIP) aims to support general practice activities.
These activities include continual improvements, quality care, enhanced capacity, and improved access and health outcomes for patients.
We administer the PIP on behalf of the Department of Health. The PIP consists of 11 individual incentives.
A new eLearning Module about the eHealth Incentive is now available. Learn how to apply, opt-out, opt-in or withdraw from the eHealth Incentive online.
Practices must register for the PIP and can then choose to apply for all or some of the incentives. Practices must meet the eligibility requirements of each incentive they apply for.
Your practice may be eligible for PIP if it:
- meets the PIP definition of an 'open practice'
- is accredited or registered for accreditation against the Royal Australian College of General Practitioners Standards for general practices
- practices registered for accreditation must obtain full accreditation within 12 months of joining the PIP
- maintains full accreditation
- maintains current public liability insurance
- ensures all general practitioners and nurse practitioners, referred to jointly as practitioners, maintain current professional indemnity cover
A full list of PIP eligibility requirements is in the PIP guidelines [docx 37kb].
Additional requirements for Practice Incentives Programme.
- to qualify for payments, practices must be participating in the PIP and meet the eligibility requirements of the incentives for the entire quarter, including the point in time dates
- to make any changes to your practice details, you must notify us
- all practitioners at the practice must complete the Practice Incentives Individual general practitioner or nurse practitioner details form and sign the declaration section
- Practices must confirm their details when an annual confirmation statement is sent in May each year. Confirmation can be made via Health Professional Online Services or fax or mail
- audit requirements
Practice accreditation for Practice Incentives Programme.
Accreditation is available through 2 approved organisations:
- Australian General Practice Accreditation Ltd (AGPAL)
- Quality Practice Accreditation Pty Ltd through the General Practice Australia (GPA) Accreditation plus program
- self-assessment against agreed standards
- peer review surveys (practice visits) of the practice's organisation and facilities, and
- the start of a continuous quality improvement cycle
A practice is accredited on successful completion of the peer review survey.
Practices that use the services of medical deputising services to meet their accreditation requirements and related obligations under the PIP can only do so if the medical depustising service itself is registered for accreditation, or is fully accredited as a medical deputising service as defined by the RACGP guidelines.
The practice is responsible for notifying us when they have been fully accredited.
Practices can apply to join the PIP at any time:
- through Health Professional Online Services using a Medicare Public Key Infrastructure (PKI) Individual Certificate, or
- by completing the Practice Incentives Program Application form and faxing it to us with the required supporting documentation
Practices must read the guidelines and meet the eligibility requirements for each of the PIP incentives they wish to apply for.
Incomplete application forms may delay the application process.
Practices must provide supporting documentation when applying for Practice Incentives Programme.
Practices must provide:
- a copy of their current accreditation, or registered for accreditation certificate and for each practice branch that provides 3,000 or more services per year
We will assess your application and advise your practice in writing of its eligibility. We may also:
- contact you for additional information
- ask for evidence that your practice is continuing to meet the criteria it has initially claimed
- make enquiries by phone
- cross check the information you provide with other data we hold
Audits are performed annually on selected practices to verify their eligibility for PIP payments. This maintains the integrity of the program.
The PIP Asthma Incentive aims to encourage GP's to better manage the clinical care of people with moderate to severe asthma.
Generally, patients must meet the following criteria to be assessed as having moderate to severe asthma:
- Symptoms on most days or
- Use of preventative medication or
- Bronchodilator use at least three times per week or
- Hospital attendance of admission following an acute exacerbation of asthma
For more information, read the Asthma Incentive guidelines.
Incentive to support general practices to provide their patients with appropriate access to after hours care.
The PIP Cervical Screening Incentive aims to encourage GP's to screen under-screened women, that is women aged between 20 and 69 years who have not had a cervical smear in the last four years, for cervical cancer and to increase overall screening rates.
For more information, read the Cervical Screening incentive guidelines.
The PIP Diabetes Incentive aims to encourage GP's to provide earlier diagnosis and effective management of people with established diabetes mellitus.
For more information, read the Diabetes Incentive guidelines.
The PIP eHealth Incentive aims to encourage practices to keep up to date with digital health and adopt new digital health technology as it becomes available.
The PIP eHealth Incentive aims to encourage practices to:
- keep up to date with the latest developments in digital health
- adopt new digital health technology
- improve administration processes and patient care
The PIP eHealth Incentive consists of 5 eligibility requirements. For more about these, read the implementation overview documents for each requirement at the Australian Digital Health Agency website.
To be eligible to receive the eHealth Incentive, practices must:
- integrate Healthcare identifiers into Electronic Practice Records. To do this:
- apply to us to obtain a Healthcare Provider Identifier-Organisation (HPI-O) for the practice and store the HPI-O in a compliant clinical software system
- ensure that each general practitioner within the practice has their Healthcare Provider Identifier-Individual (HPI-I) stored in a compliant clinical software system, and
- use a compliant clinical software system to access, retrieve and store verified Individual Healthcare Identifiers (IHI) for presenting patients
- have a standards-compliant secure messaging capability
- work towards recording the majority of diagnoses for active patients electronically
- ensure the majority of their prescriptions are sent electronically to a Prescription Exchange Service, and
- use the My Health Record system. To do this:
- use compliant software for accessing the My Health Record system
- apply to participate in the My Health Record system upon obtaining a HPI-O, and
- upload shared health summaries to the My Health Record system for a minimum of 0.5 per cent of their Standardised Whole Patient Equivalent (SWPE) or the default SWPE, whichever is greater
The PIP eHealth Incentive encourages the meaningful use of the My Health Record by healthcare providers, including uploading of clinically relevant information to the My Health Record embedded into day to day clinical practice.
For more information, read the eHealth Incentive guidelines.
The PIP General Practitioner Aged Care Access Incentive (ACAI) aims to encourage GP's to provide increased and continuing services in Australian Government funded residential aged care facilities (RACFs).
For more information, read the General Practitioner Aged Care Access Incentive guidelines.
The PIP Indigenous Health Incentive aims to support general practices and Indigenous health services to provide better health care for Aboriginal and Torres Strait Islander patients, including best practice management of chronic disease.
This incentive is a key part of the Council of Australian Governments (COAG) National Partnership Agreement on Closing the Gap: Tackling Indigenous Chronic Disease.
For more information, read the Indigenous Health Incentive guidelines.
Payments are made to eligible practices in February and August each year.
For more information, read the Procedural General Practitioner Payment guidelines.
The PIP QPI rewards participation by practices in a range of activities recognised or provided by the National Prescribing Service (NPS).
The NPS aims to assist GP's to achieve more effective, quality prescribing through a range of education, support and prescribing information. The NPS is a professional organisation, run independently of the Australian Government with broad GP representation and leadership.
For more information, read the Quality Prescribing Incentive guidelines.
The rural loading recognises the difficulties of providing care, often with little professional support, in rural and remote areas. The PIP rural loading is higher for practices in more remote areas, in recognition of the added difficulties of providing medical care.
For more information, read the Rural Loading Incentive guidelines.
Most payments made through PIP are made to practices, and focus on aspects of general practice that contribute to quality care.
If your practice's PIP application is successful, the practice will receive an initial PIP payment in the first payment quarter after approval. Payments will be made by electronic funds transfer in February, May, August and November each year, as long as the practice continues to meet the eligibility criteria.
We will automatically calculate entitlements for payments based on information received from the practice. This means it is important to inform us of any changes in your practice arrangements. To update your practice details use the Practice Incentives Change of practice details form.
Practices can spend their payment in any way they choose, although the usual taxation rules apply. However, the PIP payment is intended to support the practice in purchasing additional equipment, upgrading facilities or offering additional payment to doctors working at the practice.
The table below explains the payments under the Practice Incentives Programme Quality Stream.
|Incentive||Aspect or activity||Payment amount|
|Quality Prescribing Incentive||Practice participation in a number of recognised activities endorsed by NPS MedicineWise. Paid annually in May||$1 per SWPE|
|Diabetes Incentive||Sign on payment: once only payment to practices that use a patient register and a recall and reminder system for the patients with diabetes mellitus||$1 per SWPE|
|Outcomes payment: payment to practices that complete an annual cycle of care for a target proportion of their patients with diabetes||$20 per diabetic SWPE per year|
|Service incentive payment: payment to general practitioners (GPs) for each cycle of care completed for patients with established diabetes mellitus||$40 per patient per year|
|Cervical Screening Incentive||Sign on payment: once only payment to practices that engage with the state and territory cervical screening registers||$0.25 per SWPE|
|Outcomes payment: payment to practices where a specified proportion of women aged between 20 and 69 years have been screened in the last 30 months||$3 per eligible WPE|
|Service incentive payment: payment of GPs for each cervical smear on an eligible under-screened woman||$35 per patient per year|
|Asthma Incentive||Sign on payment: once only payment to practices that use a patient register and a recall and reminder system, and agree to use the asthma cycle of care||$0.25 per SWPE|
|Service incentive payment: payment to GPs for each completed cycle of care for patients with moderate to severe asthma||$100 per patient per year|
|Indigenous Health Incentive||Sign on payment: once only payment to practices that agree to undertake specified activities to improve the provision of care to their Aboriginal and/or Torres Strait Islander patients with a chronic disease||$1,000 per practice|
|Patient registration payment: payment to practices for each Aboriginal and/or Torres Strait Islander patient aged 15 years and over who is registered with the practice for chronic disease management||$250 per eligible patient per calendar year|
|Outcomes payment Tier 1: payment to practices for each registered patient for whom a target level of care is provided by the practice in a calendar year||$100 per eligible patient per calendar year|
|Outcomes payment payment Tier 2: payment to practices for providing the majority of care for a registered patient in a calendar year||$150 per eligible patient per calendar year|
The table below explains the payments under the Practice Incentives Programme Capacity stream.
The table below shows the requirements and payment amounts for eHealth Incentive.
|Aspect or Activity||Payment amount|
|Practices must meet each of the requirements to qualify for payments through this incentive||$6.50 per SWPE capped at $12,500 per practice per quarter|
For the purpose of eHealth requirement 5 (iii):
- the SWPE count in your last Payment Advice is the SWPE value for calculating your shared health summary upload target for the current quarter
- to determine your practice’s minimum upload target, multiply the SWPE in your Payment Advice by 0.5%
- if your practice is new to PIP or has a SWPE of less than 1,000 your practice will be given a default SWPE level of 1,000 to determine the minimum number of shared health summaries that are required to be uploaded. The default SWPE is not used in any PIP payment calculations.
The table below shows the requirements and payment amounts for the teaching payment.
|Aspect or Activity||Payment amount|
|Payment for teaching medical students to a maximum of 2 sessions per GP per day||$100 per session provided before 1 January 2015
$200 per session provided after 1 January 2015
Aged Care Access Incentive
The table below shows the requirements and payment amounts for Aged Care Access Incentive.
|Aspect or Activity||Payment amount|
|Tier 1: payment to GPs for providing at least 60 eligible Medicare Benefits Schedule services in residential aged care facilities in the financial year||$1,500 per financial year|
|Tier 2: payment to GPs for providing at least 140 eligible Medicare Benefits Schedule services in residential aged care facilities in the financial year||$3,500 per financial year|
After Hours Incentive
The table below shows the requirements and payment amounts for After Hours Incentive.
|Aspect or Activity||Payment amount|
|Level 1: Participation
Practices must meet the requirements of Level 1 to qualify for payment at this level
|$1 per SWPE|
|Level 2: Sociable after hours cooperative coverage
Practices must meet the requirements of Level 2 to qualify for payment at this level
|$4 per SWPE|
|Level 3: Sociable after hours practice coverage
Practices must meet the requirements of Level 3 to qualify for payment at this level
|$5.50 per SWPE|
|Level 4: Complete after hours cooperative coverage
Practices must meet the requirements of Level 4 to qualify for payment at this level
|$5.50 per SWPE|
|Level 5: Complete after hours practice coverage
Practices must meet the requirements of Level 5 to qualify for payment at this level
|$11 per SWPE|
For the purposes of After Hours:
- standardised Whole Patient Equivalent (SWPE) is a measure of practice size and includes a weighting factor for the age and gender of patients. As a guide, the average full-time GP has a SWPE value of around 1,000 SWPEs annually
- payments for each level are capped at a maximum of 20,000 SWPE per eligible practice
The table below explains the payments under the Practice Incentives Programme Rural support stream.
For practices in Rural, Remote and Metropolitan Area classifications 3,4,5,6 or 7.
|Incentive||Aspect or activity||Payment amount|
|Rural loading Incentive||
Payment for a practice whose main location is outside a metropolitan area, based on the Rural, Remote and Metropolitan Area (RRMA) Classification.
Once all incentive payments are added (excluding the Service Incentive Payments), the rural loading amount is applied.
|RRMA 3 - 15% loading
RRMA 4 - 20% loading
RRMA 5 - 40% loading
RRMA 6 - 25% loading
RRMA 7 - 50% loading
|Procedural GP Payment||Tier 1: Payment for a GP in a rural or remote practice who provides at least 1 procedural service, which meets the definition of a procedural service, in the 6-month reference period||$1,000 per procedural GP per 6 month reference period|
|Tier 2: Payment for a GP in a rural or remote practice who meets the Tier 1 requirement and provides after-hours procedural services on a regular or rostered basis (15 hours per week on average) throughout the 6-month reference period||$2,000 per procedural GP per 6 month reference period|
|Tier 3: Payment for a GP in a rural or remote practice who meets the Tier 2 requirements and provides 25 or more eligible surgical, anaesthetic or obstetric services in the 6-month reference period||$5,000 per procedural GP per 6 month reference period|
|Tier 4: Payment for a GP in a rural or remote practice who meets the Tier 2 requirements and delivers 10 or more babies in the 6 month reference period or meets the obstetric needs of the community||$8,500 per procedural GP per 6 month reference period|
The Standardised Whole Patient Equivalent (SWPE) value of a practice is the sum of the fractions of care provided to practice patients, weighted for the age and of each patient.
Calculation of payments for PIP.
PIP payments are generally based on a measure of the practice size, known as the Standardised Whole Patient Equivalent (SWPE) value. The SWPE value is calculated using Medicare Benefits Schedule (MBS) claims by patients attending the practice during an historical 12-month period, known as the reference period. The reference period is a rolling 12-month period that begins 16 months before the payment quarter.
Payments are calculated using Medicare and Department of Veterans' Affairs data that are linked to the provider numbers specified on the practice's application form and any subsequent amendments. If, for example, you do not provide us with details of new practitioners, you will not receive payment associated with the services provided by those practitioners.
Data will be excluded if any of the practitioners in a practice refuse consent to the use of their data for the purposes of calculating the practice's payment when completing the Practice Incentives Individual general practitioner or nurse practitioner details form. If practitioners would like their data to be included at a later stage, they must advise us in writing.
There are 3 types of payments under PIP.
- Practice payments are made to practices and focus on aspects of general practice that contribute to quality care
- Service incentive payments are generally made to GPs to recognise and encourage the provision of specified services to individual patients. The Cervical Screening, Asthma and Diabetes incentives have service incentive payment components, and the Aged Care Access Incentive is a service incentive payment only
Service incentive payments are automatically paid to a nominated GP's account. If the GP's banking details are not available, we will send a service incentive payment banking details form to the GP's main PIP practice location. Service incentive payments are calculated on GPs' Medicare Benefits Schedule billing information, so it is important to bill for the correct item numbers under each incentive
- Rural loading payments are made automatically to practices whose main practice location is outside a capital city or other major metropolitan centre
To qualify for payments, practices must be participating in the PIP and meet the eligibility requirements of the incentives at a point in time date.
The point in time date is the last day of the month before the next PIP quarterly payment.
Payments are made by electronic funds transfer to the account nominated by the practice, and do not attract Goods and Services Tax.
The quarterly payment months, point in time dates and reference periods are provided in the table below.
|Quarterly payment month||Point in time assessment of eligibility||SWPE value reference period|
|February||31 January||1 October to 30 September|
|May||30 April||1 January to 31 December|
|August||31 July||1 April to 31 March|
|November||31 October||1 July to 30 June|
For more information on when payments are made, refer to the PIP guidelines.
Lets participating practices manage their information and involvement in the PIP. Practices can access PIP Online through HPOS.
Practices use PIP Online to:
- view and update practice details
- get important program information
- apply for individual incentives
- confirm practice details for PIP annual confirmation statements, and
- add or change practitioners
Changes made in PIP Online are visible and effective immediately.
You can access PIP Online through HPOS using your PRODA account. You need to link your Registration Authority (RA) number from your PRODA account to your practice.
Practice Incentives Program forms.
- Practice Incentives Program Application form
- Practice Incentives Individual general practitioner or nurse practitioner details form
- Practice Incentives Program Cervical screening, Asthma and Diabetes Incentive application form
- Practice Incentives Change of practice details form
- Practice Incentives Program Teaching Payment claim form
- Practice Incentives - Practice closure or withdrawal form
- Practice Incentives Programme - Practice ownership details form
- Practice Incentives Program Indigenous Health Incentive practice register authority form
- Practice Incentives Change of practice ownership form
- Practice Incentives Program Service Incentive Payments Banking Details form
- Practice Incentives Program Indigenous Health Incentive and Pharmaceutical Benefits Scheme Co-Payment Measure Patient Registration and Consent form
- Practice Incentives Change of authorised contact person(s) form
- Practice Incentives Program Indigenous Health Incentive and Pharmaceutical Benefits Scheme Co-Payment Measure - Multiple Patient Registration and Consent form
- Practice Incentives Program Indigenous Health Incentive and Pharmaceutical Benefits Scheme Co-payment Measure Practice application form
- Practice Incentives Review of decision form
- Practice Incentives Programme Indigenous Health Incentive and Pharmaceutical Benefits Scheme Co-payment Measure Patient withdrawal of consent form
- Practice Incentives Programme After Hours Incentive application form
- Practice Incentives Programme Additional practice branch form
- PIP guidelines
- PIP Asthma Incentive guidelines
- PIP After Hours Incentive
- PIP Cervical Screening Incentive guidelines
- PIP Diabetes Incentive guidelines
- PIP General Practitioner Aged Care Access Incentive guidelines
- PIP Quality Prescribing Incentive guidelines
- PIP Rural Loading guidelines
- PIP Teaching Payments guidelines
- PIP eHealth guidelines
- Indigenous Health Incentive guidelines
- PIP Procedural GP Payment guidelines
Archived versions of the Medicare and Department of Human Services sites including Incentive News Update/PIP news are available at the National Library of Australia using the search term, ‘Practice Incentive Program quarterly news updates’.