PRODA

Learn how to create and use a Provider Digital Access (PRODA) account to securely access specific government services.

Verifying identity documents within Provider Digital Access (PRODA) - If you experience difficulty after hours or on weekends this could be because the issuing agencies such as Births, Deaths and Marriages or the Department of Immigration and Border Protection are performing scheduled maintenance. Please try verifying a different document or re-try at another time.
Email notifications issue - HPOS users who opt to receive email notifications immediately are currently not receiving notifications. This issue is under investigation. To ensure notifications are being received, users should opt to receive email notifications daily or weekly.

You will now need to use your PRODA account to access HPOS. Register for a PRODA account below.

All new PRODA applications submitted to us are currently being processed as a matter of priority. If you are waiting for verification of your PRODA account, we will get in touch with you soon.

If you are accessing HPOS using your new PRODA account for the first time, you will need to re-establish your delegations and favourites. PIP and PNIP practices are required to update their new PRODA RA number with the department by contacting our Incentives Programs team.

It is important that you ensure your PRODA account is secure to maintain security of your personal information. PRODA accounts should not be created by or shared with another person. Each individual must also create their account using their own personal and contact information in order for their identity to be verified when logging in.

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Page last updated: 19 July 2017