Getting started with eHealth

eHealth is the electronic management of health information that will enable a safer, higher quality, more equitable and sustainable health system for all Australians.

Governments across Australia have committed to a national approach to eHealth that will enable a safer, higher quality, more equitable and sustainable health system for all Australians.

eHealth is set to improve the way healthcare is delivered by transforming the way information is used to plan, manage and deliver health services. It will achieve this through better use of information technology to facilitate electronic access, transmission and recording of health information.

Visit the Department of Health website for more information about eHealth in Australia.

Healthcare Identifiers Service

The Healthcare Identifiers Service is a national system for uniquely identifying individuals and healthcare providers, and is the foundation element for eHealth.

Using healthcare identifiers helps ensure individuals and providers can have confidence that the right information is associated with the right individual at the point of care.

If you would like to participate in eHealth initiatives, you need to apply for a healthcare identifier first.

Registration

Individual healthcare providers registered with the Australian Health Practitioner Regulation Agency (AHPRA) are automatically assigned a healthcare identifier. If you are registered with AHPRA, contact the agency or the Healthcare Identifier Service Operator to get your healthcare identifier.

If you are practising a healthcare profession not regulated by AHPRA, you need to apply directly to the Healthcare Identifiers Service to get a healthcare identifier.

Healthcare provider organisations need to apply directly to the Healthcare Identifiers Service to get a healthcare identifier.

My Health Record system

A digital health record in the My Health Record system is an electronic summary of your patient's key health information, drawn from their existing records. With the patient's consent, this information can be quickly shared between healthcare providers involved in the patient's care.

A digital health record can contain information about a patient's healthcare interactions, such as:

  • Medicare and pharmaceutical benefits
  • organ donation details and immunisation records
  • clinical documents
  • personal documents

Only authorised healthcare providers can enter information into the clinical section of a patient's eHealth record, ensuring it is clinically relevant and as accurate as possible. With the consumer’s consent, providers can access their record online, making continuity of care easier.

Visit myhealthrecord.gov.au for more information if you wish to participate in the My Health Record system.

Practice Incentives Programme eHealth incentive

The Practice Incentives Programme eHealth Incentive aims to encourage general practices to keep up to date with the latest developments in eHealth and adopt new eHealth technology as it becomes available. It aims to help practices improve administration processes and patient care.

Go to Practice Incentives Program to find out if you're eligible and how to apply.

Health Professionals Online Services

Health Professional Online Services (HPOS) provides secure and convenient online services for health professionals and administrators. A Medicare Public Key Infrastructure (PKI) Individual Certificate is required to access functions in HPOS.

There are a number of eHealth functions available through HPOS, for example:

  • maintaining healthcare provider organisation details
  • registering to participate in the My Health Record system
  • creating and maintaining authorisation links for the HI Service and the My Health Record system
  • searching the Healthcare Identifiers Service Healthcare Provider Directory for other registered healthcare providers' healthcare identifiers

Read more about registering for the My Health Record system using HPOS.

National Authentication Service for Health

National Authentication Service for Health (NASH) public key infrastructure (PKI) certificates have been introduced to ensure the security of access to the My Health Record system.

If you have a healthcare identifier and wish to access the My Health Record system, you also need to apply for a NASH PKI certificate.

Read more about the National Authentication Service for Health and how to apply.

eHealth software

To participate in and access most eHealth initiatives, software products are required.

For more information about software products that meet national eHealth standards and specifications visit the National E-Health Transition Authority (NEHTA) website.

Page last updated: 3 March 2016

This information was printed Wednesday 28 September 2016 from humanservices.gov.au/health-professionals/subjects/getting-started-ehealth It may not include all of the relevant information on this topic. Please consider any relevant site notices at humanservices.gov.au/siteinformation when using this material.