Contact us

Information about contacting Centrelink, Medicare or Child Support, and the Department of Human Services.

We want to help you find what you are looking for. Please refer to the information in the section relevant to you.

We will be closed on Monday 25 December 2017, Tuesday 26 December 2017, Wednesday 27 December 2017 and Monday 1 January 2018. We will be closed over the holiday period and we want to help you plan so you still get paid. Read more about public holiday closures, reporting and payment arrangements.

Managing things myself

Self service allows you to complete your transactions when and where it suits you.

With self service you can manage things online, on your mobile device, on the phone or using a self service terminal at a service centre.

Self service

Get in touch

You can contact us online, in writing, by phone or by visiting us at one of our service centres.

Intent to claim

Social media

Write, email or fax


Find us

Extra assistance when calling

For those who need help when contacting us, we provide extra assistance.

Tell us about changes

It is important that you tell us if your circumstances change. Keeping us up to date means we can assess you correctly. Read more about change of circumstances.

Page last updated: 26 October 2017