Find us

Find us at one of our service centres. We can help with payment and service information for Centrelink, Medicare and Child Support.

We close over the holiday period and want to help you plan so you still get paid. We’ll close from Tuesday 25 December 2018 to Thursday 27 December 2018. We’ll also close on Tuesday 1 January 2019. Read more about public holiday closures, reporting and payment dates.

Don’t forget, you may be able to use self service. Check if your local service centre offers this before you visit.

We offer a range of services online or through our mobile apps.

If you need to visit a service centre, please remember:

  • claims and enquiries may take time, come in early so we have time to help you
  • bring any relevant documents with you, not having them may delay the process
  • our offices experience peak times - plan your visit, this may help you to avoid a long wait time

Find a service centre near you

Self service terminals

If you don’t have the internet at home you can use our self service terminals. Find out more about self service.

Page last updated: 2 November 2018