Find us

Find us at one of our service centres for information about payments and services for Medicare, Centrelink or Child Support.

We will be closed on Monday 25 December 2017, Tuesday 26 December 2017, Wednesday 27 December 2017 and Monday 1 January 2018. We will be closed over the holiday period and we want to help you plan so you still get paid. Read more about public holiday closures, reporting and payment arrangements.

Check to see if you can do your transaction through self service before you visit a service centre. We now offer a number of new services online or through our mobile phone apps.

When you are making a new claim there are a few quick tips:

  • claims and some enquiries take time to process in a service centre so come in early to make sure we have time to help you
  • check what documentation you need to bring with you - without the right information, it will slow things down when you talk to us
  • our offices experience peak times - check our opening and closing hours and plan your visit, this may help you to avoid a queue

Find a service centre near you

Self service terminals

If you want to do your business online but do not have the internet at home you can skip the service centre queue and use our Self Service Terminals. Find out more about self service.

Page last updated: 23 November 2017