International phone numbers

Use these phone numbers for Centrelink, Child Support or Medicare information when calling from outside Australia.

To contact Centrelink from outside Australia about your payment or service, you can call us on the following numbers. These are free call numbers.

If you need assistance with myGov, call +61 1300 169 468 and select Option 1.

Country Phone number
Austria 0800 295 165
Canada 1888 2557 493
China (north) - the provinces of Beijing, Tianjin, Hebei, Shanxi, Inner Mongolia, Heilongjiang, Liaoning, Jilin, Shandong and Henan 10 800 6100 427
China (south) - all other provinces 10 800 2611 309
Denmark 8088 3556
Germany 0800 1802 482
Greece 0080 0611 26209
India 000 800 61 01098
Indonesia 001 803 61 035
Italy 800 781 977
Korea, Republic of 003 081 32326
Netherlands 0800 0224 364
New Zealand 0800 441 248
Philippines 1800 1611 0046
Poland 00800 6111 220
Portugal 800 861 122
Singapore 800 6167 015
Spain 900 951 547
Thailand 001 800 611 4136
Turkey 00 800 6190 5703
United Arab Emirates 800 061 04319
United Kingdom 0800 1695 865
United States of America 1866 3433 086

Call us on +613 6222 3455 during our business hours of 8 am to 5 pm AEST if:

  • you’re calling from a country not listed above
  • the international numbers listed are not available.

Call charges apply, including calls from mobile phones. Calls from mobile phones may cost more.

Contact Child Support

To contact Child Support from outside Australia about your payment or services, you can call us on the following numbers.

Before you call, go to Child Support. You may find the information you need there.

You can also do your business with us through your Child Support online account through myGov.

Calling from Phone number
Outside Australia Except New Zealand - international call charges apply

+61 131 272

+61 3 6216 0864
New Zealand - free call 0800 440 953
Our Child Support enquiries line has changed. Now when you call us, an automated voice will ask what your call is about. All you need to do is answer and say what you want to do, or what you need help with. It will direct you to the next step.

A free call may not be available from every location in New Zealand. When using a public phone, you’ll need to insert coins or a card. It will cost the same as a local call and you may not get the money back. It may also not be free from a mobile phone.

If you need assistance with myGov, call +61 1300 169 468 and select Option 1.

Contact Medicare

To contact Medicare from outside Australia call +61 2 8633 3284 between 9 am and 5 pm AEST, Monday to Friday. International call charges apply.

If you need assistance with myGov, call +61 1300 169 468 and select Option 1.

Return to contact us.

This information was printed Monday 20 May 2019 from https://www.humanservices.gov.au/individuals/contact-us/international-phone-numbers It may not include all of the relevant information on this topic. Please consider any relevant site notices at https://www.humanservices.gov.au/individuals/site-notices when using this material.

Page last updated: 29 April 2019