Message Medicare

You can send us a general enquiry about Medicare.

Many people find using our services online is the easiest way to do business with us. Register for a myGov account to access a range of government services, including Centrelink, Medicare and Child Support.

Before you contact us

Before you contact us, read the information other people found useful:

Phone us

We have a number of phone lines that can help you with your enquiry. You can't enquire for a person over 14 years of age unless you have their consent, however you can still phone us.

We can also help if you don't speak English or you have a hearing or speech impairment. Read more about the extra assistance when calling us.

Email us

Don’t include personal or sensitive information when you email us. We can’t guarantee the security of information you send to us via email.

If you include personal information, such as claim details, we're unable to respond to your email. You can phone us with these enquiries.

We try to get back to your emails within 28 days.

To send us an email, use the following email addresses:

Make a complaint or give feedback

We value your feedback and want to hear about your experience using our services. We’ll use your feedback to improve our products and services.

Read more about complaints and feedback. If you need immediate assistance with your feedback call us on 1800 132 468.

Page last updated: 27 August 2017