Connect with us on social media

You can connect with us through a number of official accounts. Use our social media to ask us questions and stay up to date.

Our social media accounts

We have accounts tailored to you. We:

  • post about payments and services
  • answer questions
  • give useful tips
  • share news
  • give updates on relevant issues.

Facebook and Twitter

Department of Human Services

Follow on Facebook

Student Update

Follow on Facebook

Family Update

Follow on Facebook

Seniors Update

Follow on Facebook



You can also follow Hank Jongen on Facebook and Twitter. Hank’s our spokesperson and a General Manager. He’ll update you about relevant topics and give insight into the work our staff do.

Follow on Facebook


Our National Graduate Program account gives details about the program and updates about the recruitment process.

Follow on Facebook

Help using Facebook

Watch our videos on YouTube about:


Our LinkedIn account gives information and updates for people looking for employment with us.


Our YouTube channels have videos to guide you. We have up to date information on:

  • our programs
  • services
  • myGov member services, and
  • insight into our customers and staff.


Our online forum

speechbubble is an online forum. It’s a place our customers, staff and stakeholders can provide feedback and ideas. We use them to improve our service.

We run speechbubble sessions throughout the year. We host the discussion, ask questions and give answers. We publish the outcomes on the speechbubble website.

Find out when we have speechbubble forums by subscribing or by following us on Twitter and Facebook.

Social media survey

Your feedback helps us improve our services. We may ask you to do a quick survey after you interact with us on social media. This 60 second survey is optional.

Our social media policies

We use social media to communicate with the public and stakeholders about our payments and services.

Read more about social media in the department.

Page last updated: 1 October 2019