Customer service changes

From natural disasters through to system maintenance, sometimes our service delivery can be interrupted.

Current notices

We will be closed on Monday 25 December 2017, Tuesday 26 December 2017, Wednesday 28 December 2017 and Monday 1 January 2018. We will be closed over the holiday period and we want to help you plan so you still get paid. Read more about public holiday closures, reporting and payment arrangements.

Customer online accounts

You need to register to use some services online.

If already registered you can log on using the button at the top of the page.

Read more about:

Phone self service

  • Centrelink Phone Self Service 136 240
  • Report income for Centrelink payments 133 276 (13 EARN)
  • Child Support Info Service 131 107

Service centres

You can use the self service terminals in our service centres to access online accounts for Centrelink, Medicare, and Child Support.

Business hours, street addresses and interactive maps are available to help you find a service centre.

Page last updated: 25 October 2017