Customer service changes

Sometimes there can be an interruption to our service delivery. This could be because of a natural disaster, public holiday or system maintenance.

Current notices

We'll be closed on Wednesday 25 April, 2018 for ANZAC Day. Make sure you plan ahead so you still get paid. Read more about public holiday closures, reporting and payment arrangements.

Phone self service

You can use the following phone self service options to access and update your information:

  • Centrelink Phone Self Service 136 240
  • report income for Centrelink payments 133 276 (13 EARN)
  • Child Support Info Service 131 107

Service centres

We have self service terminals in our service centres. You can use them to access your online accounts.

Find the business hours and street address of a service centre near you.

Page last updated: 17 April 2018