Centrepay charges

Centrepay is 100% free for you to use.

We don’t charge you to:

  • set up payments
  • change payments
  • stop payments

We charge Businesses a fee to accept Centrepay for their bills.

Centrepay Businesses can’t:

  • charge you for using Centrepay
  • pass our fee on to you

If you think they’ve charged you more to cover our fee, talk to them.

If you don’t accept their answer, contact us on your regular payment number or write to our complaints and feedback service.

Page last updated: 19 October 2017