You can submit your claim for Assistance for Isolated Children online, by post, fax or at a service centre.
Before you start
You must submit your claim or intent to claim by 31 December of the study year.
Intent to claim
You can call us 4 weeks before 31 December of the study year to register an intent to claim.
Who can claim
You can claim Assistance for Isolated Children if you have primary or joint care for the child you’re claiming for.
In some cases, we’ll accept a claim if:
- the child lives with, or is in the care of, a foster parent, or
- the child is in the care of a non-government organisation that has full financial responsibility for them
Only 1 parent or guardian can claim.
You need to submit a claim for each child in your care.
Who can’t claim
You can’t claim if you’re:
- the child going to school, or
- in prison, or a correctional centre, including:
- a remand or training centre, or
- a psychiatric institution
Supporting forms and documents
When you make a claim we may ask you for more information to assess if you’re eligible, such as:
- proof of the child’s age
- your tax file number
- evidence to support your claim
- additional information or evidence requested on the claim form
Provide supporting documents when you submit your claim. If you can't do this, provide them as soon as you can.
Read more about the documents you may need to give us for your claim in the Information you need to know about your claim for AIC booklet.
Marginal Distance Confirmation
If we ask you for evidence about distance or travelling time, complete the Assistance for Isolated Children Marginal Distance Confirmation form.
Complete this form with the person verifying the distances or travelling times.
Medical Statement–Student Special Needs
If you’re claiming for a child with special needs, you may need to provide evidence from a medical practitioner. Download the Assistance for Isolated Children Medical Statement – Student Special Needs form.
Complete this form with your doctor or specialist and submit it with your claim if possible.
Application for Short Term Boarding Allowance
If you already get Assistance for Isolated Children Boarding Allowance you can claim Short Term Boarding Allowance for additional boarding periods during the same year.
Submit the Assistance for Isolated Children (AIC) Application for Short Term Boarding Allowance form by 31 December in the year the additional boarding took place.
Download a claim form
You can download a claim form and submit it online.
Download and complete the Assistance for Isolated Children (AIC) Claim form.
If you can’t print the form:
Submit your claim
You can submit your claim online, by post, fax or at a service centre.
You need to submit your claim:
- within 13 weeks of registering your intent to claim, or
- by 31 December of the study year
Submit any supporting documents with your claim as soon as possible. You need to submit your supporting documents before we can process your claim.
Submit your claim and supporting documents online.
Read more about submitting your documents online.
You can submit your claim and supporting documents by post. The address is on the claim form.
You can fax your claim and supporting documents to an Assistance for Isolated Children Centre. The fax number is on the claim form.
You can submit your claim and supporting documents in person at service centre.
Wait for the result
We’ll tell you:
- if we accept your claim
- when we’ll start paying you
- how much you’ll get
We’ll backdate your payment to when you first became eligible in the study year.
You can appeal any decision we make. Read more about reviews and appeals.