You can claim the reimbursement by completing and submitting the claim form.
Before you start
Check if you’re eligible for the external breast prostheses reimbursement before you start your claim.
You can claim the reimbursement by submitting a completed claim form.
If you currently receive financial assistance from the Department of Veterans’ Affairs, you should claim your entitlement through them.
Download and complete the External breast prostheses reimbursement claim form.
You’ll need to provide other documents to support your claim including:
- a copy of your original purchase receipt - it must include a description of the purchase
- any other documents we ask you for
If you submit your claim in person at a service centre, your receipt will be returned to you.
If you submit your claim by mail or in a service centre drop box, you can ask for your receipt to be returned to you by calling the Medicare general enquiries line.
Submit your claim
Submit your claim form and supporting documents by email, post or in person at a service centre.
Information on where to send your claim and documentation is available on the claim form.
We’ll send you a payment statement if your claim is successful. If your claim is rejected, we’ll send you a letter explaining why.
You have the right to appeal any decision we make. Read more about reviews and appeals.