Claiming the External Breast Prostheses Reimbursement

You can claim the reimbursement by completing and submitting the claim form.

Before you start

Check if you’re eligible for the external breast prostheses reimbursement before you start your claim.

Claiming options

You can claim the reimbursement by submitting a completed claim form.

If you currently receive financial assistance from the Department of Veterans’ Affairs, you should claim your entitlement through them.

Claim form

Download and complete the External breast prostheses reimbursement claim form.

If you don’t have access to a printer, you can call the Medicare general enquiries line and order a form or pick one up from a service centre.

Supporting documents

You’ll need to provide other documents to support your claim including:

  • a copy of your original purchase receipt - it must include a description of the purchase
  • any other documents we ask you for

If you submit your claim in person at a service centre, your receipt will be returned to you.

If you submit your claim by mail or in a service centre drop box, you can ask for your receipt to be returned to you by calling the Medicare general enquiries line.

Submit your claim

Submit your claim form and supporting documents by email, post or in person at a service centre.

Information on where to send your claim and documentation is available on the claim form.

Claim outcome

We’ll send you a payment statement if your claim is successful. If your claim is rejected, we’ll send you a letter explaining why.

You have the right to appeal any decision we make. Read more about reviews and appeals.

Page last updated: 27 August 2017