Claiming Farm Household Allowance

The easiest way to claim Farm Household Allowance is online.

Before you start

Check if you're eligible for Farm Household Allowance.

Information you need

Make sure you have:


Property and real estate

Assets and liabilities

Income and financials

Intent to claim

You should register an intent to claim for Farm Household Allowance as soon as possible. This will help you get paid from the earliest possible date.

You can claim Farm Household Allowance by calling the Farmer Assistance Hotline to register an intent to claim and to find out how to submit your claim.

To be paid from the date you registered an intent to claim, you need to submit your claim within 14 days.

Claiming options


You can claim Farm Household Allowance online. It is secure, convenient and easy to claim online.

If you already have a myGov account

Sign in to myGov to link to your Centrelink online account and do your Centrelink business.

Sign in to myGov

If you have a Centrelink online account

To do your business online, you need a myGov account and a Centrelink online account.

If you don’t have a myGov account, create one today. Once you have created your account, you can link it to your Centrelink online account. Watch the video and read more on how to link your online account to myGov.

Create a myGov account

If you don't have a Centrelink online account

If you’ve been a Centrelink customer before

You’ll have a Customer Reference Number. Use this to register for an online account.

This is anyone who’s had a payment or concession from us before, no matter how long ago.

If you haven’t been a Centrelink customer before

Visit a service centre and tell us you want to register for a Centrelink online account. You’ll need to bring photo ID with you.

This is anyone who’s never had a payment or concession from us before.


If you need help with your Centrelink online account or mobile app, read the online account guides or watch our video demonstrations.

If you need help to submit your claim you can contact a Rural Financial Counsellor on 1800 686 175. Read more about the Rural Financial Counselling Service on the Department of Agriculture and Water Resources website.

Unable to claim online

If you are unable to claim online, for example you do not have access to the internet, you can claim Farm Household Assistance by form or by calling the Farmers Assistance Hotline.

By form

Complete the Claim for Farm Household Allowance form.

Supporting documents

If we ask you to provide supporting documents, present them at a service centre within 14 days of your intent to claim.

Submit your claim


If you’re claiming online, you can submit your claim and most supporting documents electronically at the end of the process. Read more about submitting your documents online.

By form

Submit your form and supporting documents within 14 days of advising your intent to claim:

  • by post to:
Department of Human Services
Rural and Climate Change Services
Reply Paid 7816

Wait for the Results

We'll tell you if:

  • your claim is successful, and
  • any waiting period apply

 You have the right to appeal our decision. Read more about reviews and appeals.

Page last updated: 13 September 2017