Confirm or update your and your partner’s earnings

We regularly check your details to make sure you get the right payment amount.

If we sent you a letter

You will need to go online and confirm or update the employment income for both you and your partner. We want to check that you’re getting the right payment and the right payment amount.

We recently sent letters to some people who get Parenting Payment Partnered. The letters were sent electronically to people’s myGov Inbox or Centrelink Letters Online in their Centrelink online account.

What you need to do

You must confirm or update how much you earn and how much your partner earns. You must do this online by the date we tell you in your letter.

You only need to tell us about gross earnings. This is the amount you earn from your employer before tax or other deductions are taken out. You can find this amount on payslips.

For this check, you do not need to tell us about other types of earnings such as:

  • Centrelink payments
  • income paid under the Supported Wage System (SWS)
  • income from self-employment
  • compensation
  • money you receive as a professional sportsperson
  • sales commissions
  • bank interest
  • money from shares

To tell us about your and your partner’s earnings:

  • Sign in to myGov to access your Centrelink online account
  • Select To do and then select Confirm or update current earnings from the main menu
  • Follow the steps and carefully enter the details we ask for

When you are telling us about your and your partner’s earnings, you can select the question mark icon if you need help.

What happens if you don’t tell us

We may suspend or cancel your payment if you don’t confirm or update both your and your partner’s earnings by the date we tell you in your letter.

Need more time?

If you need more time, you can ask for an extension online. To request a 14 day extension:

  • Sign in to myGov to access your Centrelink online account
  • Select To do and then select Confirm or update current earnings, from the main menu
  • then, select Need more time?

You can only request an extension once. If you do not confirm or update both your and your partner’s earnings by the new due date your payment will be stopped.

What happens next

We use the information you give to check you’re getting the right payment and the right amount.

After we complete the check, we’ll tell you about the outcome:

  • your payment may stay the same
  • your payment may be adjusted, to be more or less than you get now
  • you may no longer be eligible for the payment, so your payment maybe suspended or cancelled
  • you have been overpaid and will need to pay back money

If your payment amount changes or you’re no longer eligible for the payment, we’ll send a letter to your myGov Inbox or Centrelink Letters Online. We’ll also write to you if you have a debt and explain why the debt occurred, how much it is, how to ask for a review and how to make repayments.

Reviews and appeals

If you don't agree with the outcome of our check, you have the right to ask for a review. You can ask for a review of a decision about your payment by writing to us, calling or visiting a service centre.

Help

If you need help while using the review system, select the question mark icon. This gives you more information so you can understand the questions we ask.

If you need more time you can get an extension from your Centrelink online account in the online review or phone us.

If you have any questions about this letter, please phone us.

If you are no longer in a relationship, please phone us.

If you identify as an Aboriginal or Torres Strait Islander Australian, you can call our Centrelink Indigenous phone service from anywhere in Australia.

If you would like to talk to us in your language, please phone us to speak with one of our bilingual service officers.

Page last updated: 27 August 2017