Family Tax Benefit Account Payable notice

If you receive Family Tax Benefit (FTB), you need to confirm your income.

If you don’t confirm your income in time, we’ll send you an Account Payable notice.

Why we send it

We need your and your partner’s income details to balance your FTB payments after the end of the financial year. We receive this information when you:

  • lodge a tax return, or
  • let us know that you don’t need to lodge one

You have 12 months from the end of the financial year to do this.

If you don’t, we’ll send you an Account Payable notice which asks you to pay back the full amount of FTB you received.

What you need to do

You need to:

You should do this as soon as possible.

If you received FTB payments in 2015-16

You needed to confirm your income by 30 June 2017.

If you didn't do this, you would have received an Account Payable notice in September 2017.

If you’ve already lodged a 2015-16 tax return and still received an Account Payable notice

You don’t need to do anything else. We’ll get the information from the Australian Taxation Office (ATO) once they process your tax return. This can take several weeks. You can check on the progress of your return on the ATO website.

We’ll usually balance your payments within 28 days from when you receive your Notice of Assessment from the ATO. We’ll send you a letter once we’ve balanced your payments.

What happens if you do nothing

If you don’t do anything, we’ll start recovering the amount you owe.

If the amount you owe remains outstanding your FTB payments may stop.

We can’t pay you again unless you:

  • lodge a tax return or tell us you don’t need to lodge one, or
  • pay the debt in full

You can pay the amount in full by the due date on your notice or by instalments.

Read more about owing money.

Page last updated: 14 November 2017