How to claim Austudy

There are 6 steps to claim Austudy. Before you start, check if you can get it.

You can claim Austudy up to 13 weeks before you start your course or apprenticeship if you:

  • plan to study full time, or
  • are doing a full time Australian Apprenticeship

Watch our video about claiming Austudy.

Steps to claim Austudy

  1. Visiting a service centre

    1. Create accounts and link them

    If you've never claimed before, you need to create a Centrelink account by bringing 3 documents to prove your identity to a service centre. Make sure one of your identity documents is a photo ID like a driver licence or passport.

    You'll need to link this account to your myGov account.

  2. Gather Documents

    2. Get your documents ready

    You'll need some documents to prove you can get Austudy. The information on this page will help you get some of your documents together before you start.

  3. Claim online

    3. Fill in the claim form

    Sign in to myGov. Go to your Centrelink online account and start the Austudy claim.

    Before you submit your claim, you can access it and make changes by signing in to your Centrelink online account through myGov.

    Sign in to myGov now


    4. Provide the documents

    Submit the documents we ask for to support your claim. You’ll need to do this before you can submit your claim.

    You can upload documents with your Centrelink online account through myGov or the Express Plus Centrelink mobile app.

  5. Claim online

    5. Track your claim

    You can check the progress of your claim using your Express Plus Centrelink mobile app or your Centrelink online account through myGov.

    If you’re using the app, click on the menu and select View my claim. If you’re using your online account, the home page will show the progress of your claim. Once it’s finalised, this page will show either Approved or Rejected.

    You’ll see an estimated date of completion for your claim in your online account. We aim to have all claims completed by this date however, in busy periods, it may take a little longer.

    If your circumstances change after you submit your claim, let us know by phoning or visiting us at a service centre.


    6. Check your myGov Inbox

    We’ll let you know the result of your claim through your myGov Inbox.

    This might include:

    • if your claim is successful
    • when your payment starts
    • how much you'll get

    If we need more information we will send a message to your myGov Inbox.

    If you think we’ve made a mistake you can ask us to review our decision.

Page last updated: 6 February 2018