There are 7 steps to claim Youth Allowance. Before you start, check if you can get it.
You can claim Youth Allowance up to 13 weeks before you start your course or apprenticeship if you:
- plan to study full time, or
- are doing a full time Australian Apprenticeship
Watch our video about claiming Youth Allowance.
If you want to claim as independent because you’re turning 22, you can submit your claim up to 13 weeks before your birthday. If you claim early, you can start getting the independent rate as soon as you turn 22.
If you claim as dependent, your parents or guardians will need to provide their financial details to us. Read more on Dependent or independent for Youth Allowance.
If you’re a job seeker, you can claim before your last day of work. To claim early as a job seeker, visit a service centre.
Steps to claim Youth Allowance
1. Create accounts and link them
If you've never claimed before, you need to create a Centrelink account by bringing 3 documents to prove your identity to a service centre. Make sure one of your identity documents is a photo ID like a driver licence or passport.
You'll need to link this account to your myGov account. If you don't have a myGov account, create one today.
2. Get your documents ready
You'll need some documents to prove you can get Youth Allowance. The information on this page will help you get some of your documents together before you start.
5. Book an appointment with us
If you’re a job seeker, you’ll also need to book an appointment with us on the same day you submit the claim. If you forget, we’ll have to cancel your appointment and you’ll need to book another one.
This is a time for us to call you, and we'll explain the things you need to do. This call is very important. We’ll also book you an appointment with an employment services provider.
Once you’ve booked your appointment with us, you can submit your claim.
6. Track your claim
Once your claim is submitted you can check its progress and track it in your Centrelink online account through myGov or the Express Plus Centrelink mobile app.
If you’re using the app, click on the menu along the bottom of the screen and select My Claims.
If you’re using your online account, you can:
- see an estimated date of completion for your claim - from your homepage, click on More details - we aim to have all claims completed by this date however, in busy periods, it may take a little longer
- see if your claim has been approved or rejected - click on Menu, then Apply for a Payment or Concession Card, and then View Your Online Claims
If your circumstances change after you submit your claim, call or visit us at a service centre to let us know.
7. Check your myGov Inbox
We’ll let you know the result of your claim through your myGov Inbox. We’ll also let you know through Electronic Messaging if you’re subscribed. This might include:
- if your claim was successful
- when your payment starts
- how much you'll get
If we need more information we’ll add a new task to your claim’s Task list and notify you. You can access your Task list in your Centrelink online account through myGov or the Express Plus Centrelink mobile app.
If you think we’ve made a mistake you can ask us to review our decision.