Intent to claim

An intent to claim lets us know you're seeking a payment or concession card before you submit your claim form.

Intent to claim is no longer available for payments and concession cards, including:

You need to complete your claim in full before you can get a payment or concession card. You need to submit all supporting documents before we can start to process your claim. Contact us to discuss your options if you can’t get a document because it’s outside of your control.

If your claim’s successful, you’ll get a payment or concession card issued from the date you submitted your complete claim.

Page last updated: 16 July 2018