Reviews and appeals

If you disagree with a decision we've made, you have the right to ask us to review our decision.

Asking for a review of a decision

You can ask for a review of a decision about your Centrelink payments, Medicare debt or child support. To do this, write to us, call us or visit a service centre.

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Feedback and complaints

You can give us feedback or make a complaint at any time.

Read more about feedback and complaints.

Claiming compensation from us

You have the right to make a claim for compensation. You can make a claim if you think we've made a mistake that has caused you a financial loss or other disadvantage.

Read more about claiming compensation from us.

Page last updated: 21 December 2017