RHCA - visiting the Netherlands - Australian Government Department of Human Services

The Reciprocal Health Care Agreement (RHCA) we have the Netherlands may cover some of your medical costs in the Netherlands public health system.

It must be:

essential care that can’t wait till you get home
within 12 months after you arrive - in some cases you may be able to extend this

What’s covered

It covers:

hospital care - this includes:
- specialist care
- nursing
prescription medicine - a full or part refund
transport - a part refund for ambulance or taxi travel to get urgent care
care from doctors - this includes:
- GPs
- specialists
- psychiatric care if you’re 18 or older
other kinds of health care - this includes:
- paramedics
- childbirth

It doesn’t cover:

staying in a comfort or single room in hospital unless it’s essential
non-specialist dental care if you’re 18 or older
psychiatric care if you’re under 18
repatriation costs - costs associated with sending you back to your home country

Your travel insurance may cover these and other extra costs.

You can do this when you arrive in the Netherlands or before you leave home.

Get copies of:

Post all 3 documents to:

Zilveren Kruis
Groep Buitenlands Recht
Postbus 650
7300 AR APELDOORN Netherlands

You won’t need to pay if you go to a doctor who works with the health department, Zilveren Kruis.

To find one:

When you get there, show your A111 certificate.

You may need to pay a bill if you:

You can get a refund by sending Zilveren Kruis:

the original bill or receipt – not a copy
your Application form for an A111 Certificate of Eligibility or a copy of your A111 certificate
a claim form - you can get both forms from the Zilveren Kruis website
a statement from the doctor saying why you needed the transport for ambulance and taxi costs - if applicable

Post to:

Zilveren Kruis
Groep Buitenlands Recht
Postbus 650
7300 AR APELDOORN Netherlands

If you have questions call +31 (0)33 445 6870