Your payments can be income managed if a social worker refers you or you’re a vulnerable young person.
A social worker can refer you for Income Management because they believe Income Management can help you and your family.
You’ll be income managed for 12 months. After that, a social worker will review your progress. Depending on the result, Income Management may continue.
Your payments can also be income managed if you aren’t a full time student, apprentice or currently volunteering for Income Management and you:
- get the Unreasonable to Live At Home payment rate
- are under 16 years of age and get a Special Benefit payment, or
- are under 25 years of age, released from prison and had a Crisis Payment in the last 13 weeks
You’ll be income managed for 12 months.
What happens to your money
- 50% of your payments, and
- 100% of any advance and lump sum payments
The rest of your payments will be paid as usual.
Exclusion from Income Management
You can be excluded if:
- Income Management will place your mental, physical or emotional wellbeing at risk, or
- you had less than 25% of your basic rate of payment for at least 4 of the last 6 fortnights
If you’re excluded, Income Management stops for 12 months unless your circumstances change.
You can’t be excluded from Income Management if you were referred by a social worker.
For more information, contact the Income Management line.
Reviews and appeals
You have the right to appeal any decision we make. Read about reviews and appeals.