When the person you provide care for is going to turn 16

When the person you provide care for is almost 16 you can request to transfer to Carer Payment and Carer Allowance for an adult.

When you can request a transfer

You can request a transfer when the person you provide care for turns 15 years and 9 months. If your child has a terminal illness, you can request a transfer when they turn 17 years and 9 months. Your Carer Payment or Carer Allowance or both must be current.

You don’t have to contact us. We’ll send you a letter when you can request a transfer.

If you don’t request a transfer by the due date, we'll stop your Carer Payment or Carer Allowance or both on that date. If you have a Carer Allowance Health Care Card only, it will stop on that date.

The assessment rules for child and adult care receivers are different. When we get your request, we'll assess if your payment is transferrable and send you a letter with the decision.

To find out if you could be eligible for Carer Payment or Carer Allowance or both for an adult, read more about payments for carers.

How to request a transfer

When you become eligible to request a transfer, we'll send you a letter telling you how to do this.

If you’re registered to get your Centrelink letters in your myGov inbox, you’ll get a letter there. We’ll also send a link to your myGov inbox so you can select it and go straight to the Child to Adult Transfer online service. This link is secure.

If you don’t get your Centrelink letters to your myGov inbox, you can create a myGov account and link it to your Centrelink online account. If you get your Centrelink letters to your myGov inbox, we will then send you a link to your myGov inbox.

You can also select Child to Adult Transfer from the Tasks section or from the Carers menu in your Centrelink online account.

Start your transfer request online

Do your transfer online using your myGov account.

If you don’t have a myGov account, you can create one. If you need help you can use our create a myGov account online guide.

You can also view our request to transfer online guide.

Documents you'll need to provide

We'll tell you what documents you need to give us when you have answered the questions on the transfer.

You'll always need to provide a new medical report for the person you provide care for. You may also need to provide:

  • identity documents for you
  • identity documents for the person you provide care for
  • proof of residence for the person you provide care for

Read more about how to confirm your identity.

Other ways to apply

If you can’t apply online, you can download, print and complete the forms below. Once they are completed, submit them to your nearest service centre or mail them to the address shown on the forms.

Nominee requests

Nominees can request a transfer by choosing the person they are nominee for from their own Centrelink online account.

What happens if you do nothing

Your Carer Payment or Carer Allowance or both will stop on the due date shown in the letter.

Page last updated: 9 April 2018