Listen Information about your claim for Newstart Allowance or Widow Allowance. Information you need to know about your claim for Newstart Allowance or Widow Allowance This information relates to the Preliminary claim for Newstart Allowance form and the Claim for Widow Allowance form. If you have a disability or impairment and use assistive technology, there are other ways you can do your business with us. You can use self service or request someone to deal with us on your behalf. If you can’t access our forms, please contact us. We can help you access, complete and submit them.