Listen Help for people adversely affected by the Far North Queensland Floods, February 2019. Far North Queensland Floods, February 2019 – Australian Government Disaster Recovery Payment claim form (EM181) If you have a disability or impairment and use assistive technology, there are other ways you can do your business with us. You can use self service or request someone to deal with us on your behalf. If you can’t access our forms, please contact us. We can help you access, complete and submit them.