Individuals

Child Support online accounts and Express Plus Child Support mobile apps are currently unavailable due to scheduled maintenance.

Centrelink online accounts and Express Plus Centrelink mobile apps are currently unavailable due to scheduled maintenance.

Business
Individuals

Child Support online accounts and Express Plus Child Support mobile apps are currently unavailable due to scheduled maintenance.

Centrelink online accounts and Express Plus Centrelink mobile apps are currently unavailable due to scheduled maintenance.

Business

Freedom of Information - access or change documents form (SI031)

Use this form to make a Freedom of Information request to access documents we hold, including documents about you.

You can also use this form to change or annotate information about you if it is incomplete, out of date, incorrect or misleading.

Providing the following information in your FOI request, where applicable, may help us respond to your request:

  • the time period of the documents you’re requesting - such as the date, year or date range
  • identification numbers, such as:
    • Centrelink Customer Reference Number
    • Medicare Card Number
    • Child Support ID
  • debt related documents, including reference number
  • relevant medical documents
  • your Medical Benefit Scheme (MBS) history
  • your Pharmaceutical Benefit Scheme (PBS) history
  • letters of assessment
  • documents showing contact with us
  • any additional information that may help us identify the documents you’re requesting
 

If you have a disability or impairment and use assistive technology, there are other ways you can do your business with us. You can use self service or request someone to deal with us on your behalf. If you can’t access our forms, please contact us. We can help you access, complete and submit them.

Page last updated: 9 April 2018