Information in your language

Read, listen to or watch information in your language about our payments and services. Use our free interpreter and translation service to do business with us.

Translated information

We have translated information to help you learn about our payments and services.

Community groups and third parties can view translated information by title, product code and audience.

To read translated text, you may need to upgrade your operating system. Or you may need to install the relevant fonts or latest version of your web browser and PDF viewer.

Interpreter and translation services

We have free interpreter and translation services in over 200 languages.

Interpreters and translators follow a code of ethics. This means they can’t give your information to anyone else.

Interpreters

We use qualified interpreters to tell you about our payments and services in your language.

This includes:

  • Auslan or sign language
  • Aboriginal and Torres Strait Island languages
  • international languages.

Ask us for an interpreter when you call or visit us.

Translation of documents

We might ask you for a document when you claim a payment or service. If it’s not in English, we can translate it for free. Just tell us you need a document translated when you call or visit us.

We can translate documents like birth certificates, medical reports and foreign pension papers.

Contact us

You can talk to someone in your language Monday to Friday between 8 am to 5 pm. Call:

Migrants, refugees and visitors to Australia

We have a range of services to help support migrants and refugees and humanitarian entrants settle into life in Australia.

Page last updated: 13 March 2019