Information in your language

We provide information in your language about our payments and services.

Payment and Service Finder is available in Chinese Simplified. Read more about the changes and tell us what you think.

Translated information

We provide translated publications to help you learn more about our payments and services.

Community groups and third parties can view translated products by audience, product name and product code.

To read translated text in this section, you may need to upgrade your operating system, install the latest version of your web browser and PDF viewer or install the relevant fonts.

Interpreter and translation services


You can talk to someone in your language Monday to Friday between 8 am to 5 pm by calling:

Some of our service centres have bilingual staff who speak your language and can help with your enquiries. You can also ask for an interpreter at any service centre.

Our interpreters follow a code of ethics. This means they won’t tell anyone else what you’ve talked about.

If you are claiming one of our payments or services, we can translate documents you need for free.

Migrants, refugees and visitors

We provide a range of services to help support migrants and refugees and humanitarian entrants settle into life in Australia.

Read more about related payments and services on this site:

Page last updated: 8 November 2018