News for all individuals

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News list

Have you seen the new myGov digital assistant (DA)?

15 October 2018

Need online support using myGov? You can now get help using myGov’s DA.

We offer help if you’re having a baby

5 October 2018

There’s a few things you need to do to access our payments when you’re having a baby.

Exam results aren’t the end of the world

3 October 2018

We asked people to share what they learned about school after shutting the books for good.

Give us your parental income details so your payment doesn’t stop

1 October 2018

If you get Youth Allowance as a job seeker, we may have asked you for your parents’ or guardians’ income details.

We need your details so your child keeps their payment

1 October 2018

If we’ve sent your child a letter asking for your income details, we need them by the due date in their letter.

Claim ABSTUDY for 2019 now!

1 October 2018

Claiming before December will mean you’re ready to start your studies on time.

Is your child moving away to study in 2019?

1 October 2018

Claim now to make sure you get ABSTUDY before school starts.

Do you have a 2016–17 Family Tax Benefit (FTB) debt?

1 October 2018

You need to act now, or your Family Tax Benefit (FTB) payments will stop.

We need your parents’ details so you can keep your payment

1 October 2018

If you got a letter from us asking for your parental income details, it’s important you give them to us.

Gifting may affect your pension

28 September 2018

Before you give away your income and assets, it’s important to know how it can affect your payment.

Extra payments for farmers

24 September 2018

Households getting Farm Household Allowance (FHA) will get up to 2 FHA supplement payments.

Introducing new services for carers and a Carer Allowance income test

20 September 2018

From 20 September 2018, you’ll need to meet an income test to get Carer Allowance.

Verify your relationship status

17 September 2018

From 20 September 2018, you need to verify your relationship status if you’re a single parent claiming income support.

New requirements for mature age job seekers 30 and older

10 September 2018

From 20 September, there are stronger participation requirements if you’re a job seeker.

What we wish we knew before we left school

5 September 2018

We share 5 things we’ve learned about our school years to help you decide what’s next in your journey.

Haven’t lodged your 2016–17 tax return? You might get a FTB debt

31 August 2018

To avoid a Family Tax Benefit (FTB) debt, lodge your tax return or tell us you don’t need to.

Are you eligible for a Job seeker payment and ready to claim?

30 August 2018

You can get your nominee to help, or claim online yourself.

Is your course approved for take off?

30 August 2018

To get a student payment, you need to choose an approved course through an approved provider.

Get your letters, bills and statements online

28 August 2018

We don’t charge you for paper letters we send you, but some companies do. Get your mail online, it may save you money.

Get your new look Centrelink app now

23 August 2018

It’s here! Our new version of the Express Plus Centrelink mobile app is available now.

Ways you can be medicine wise

23 August 2018

It’s important to know your medicines, no matter what type you or your family take.

Assistance for Isolated Children annual reviews are coming up

20 August 2018

We’ll send you a review form in October. We may also send a letter asking for a 2019 income estimate in September.

What happens when you get Disability Support Pension and reach age pension age?

14 August 2018

You can choose to stay on Disability Support Pension or transfer to Age Pension when you reach age pension age.

Immunisation requirements changed on 1 July 2018

8 August 2018

If you get Family Tax Benefit Part A, this change may affect you.

Get Farm Household Allowance for longer

1 August 2018

Find out more about the ways you can claim the extra year.

Tell us about changes to your studies

1 August 2018

Semester 2 census date is fast approaching! Here’s what you need to do if your study situation has changed.

Everything you need to know about that magical Centrelink number

1 August 2018

Your Customer Reference Number (CRN) is key to doing business with us. Learn more about it.

Is your child finishing school?

31 July 2018

Read about the support available to help them decide their next step.

Help for scams is here

30 July 2018

We have a new dedicated phone line if you think you’ve been scammed by someone pretending to be us.

We’re busting myths for young Australians this DonateLife Week

27 July 2018

Common myths are holding young Australians back from making a decision about organ and tissue donation.

Donate a few minutes… DonateLife

27 July 2018

Make your decision count this DonateLife Week. Join the Australian Organ Donor Register (AODR).

Take the right steps to apply for Medicare Entitlement Statements (MES)

26 July 2018

Avoid delays by getting your application right.

Keep track of your student payment claim

25 July 2018

Get updates on how your claim is progressing using your Centrelink online account or electronic messaging.

We’re starting to balance your child care fee assistance!

23 July 2018

We might need information from you to do this.

Centrelink payment summaries are now available

9 July 2018

Your 2017-18 Centrelink payment summary details are pre-filled for you in myTax.

Which student payment is best for you?

4 July 2018

If you’re studying or training in Semester 2, find out more about the financial help we offer.

We’re starting to balance family assistance payments!

4 July 2018

Do you know what you need to do?

You can cancel your payment online

4 July 2018

Cancelling your Newstart Allowance or Youth Allowance payment online is fast and easy and helps you avoid a debt.

You can now cancel your payment online

4 July 2018

Cancelling your Youth Allowance or Austudy payment online is fast and easy and helps you avoid a debt.

Making a claim? We need your tax file number

1 July 2018

It’s important you give us your tax file number (TFN) when you claim.

Do you have a new mobile number? Need a myGov code to sign in?

27 June 2018

No worries! Update your mobile number online so you can still get your myGov code.

It’s now even easier to get an Immunisation History Statement

25 June 2018

Are you having trouble getting a statement? Your vaccination provider can now print one for you.

Student Start-up Loan payments are coming

25 June 2018

If you’ve applied for a Student Start-up Loan, we’ll pay you soon. Keep an eye on your bank account.

Do you get ABSTUDY and need to study away from home?

20 June 2018

You may be eligible for ABSTUDY Fares Allowance.

Changes to getting your first Newstart and Youth Allowance payment

18 June 2018

From 1 July 2018, you may need to meet with an Employment Services Provider before you get your first payment.

It’s Bowel Cancer Awareness Month — get behind it!

18 June 2018

Detecting bowel cancer early saves lives. It’s one of the most treatable types of cancer if found early.

Laugh Without Leaking during World Continence Week, 18-24 June 2018

18 June 2018

Bladder and bowel problems are very common. If you’re having trouble, the Continence Aids Payment Scheme may help.

New rules for job seekers who miss requirements

14 June 2018

From 1 July 2018, there are new rules and stronger penalties for job seekers who don’t meet their requirements.

Get SMS messages to help remind you to report your income

12 June 2018

To get a reminder from us, you’ll need to have a mobile phone number and subscribe to the Electronic Messaging Service.

New requirements if you get Parenting Payment

11 June 2018

From 1 July 2018 you may need to take part in the ParentsNext program.

Have you received child care fee assistance in 2017-18?

6 June 2018

We’ll start balancing your Child Care Benefit and Child Care Rebate from 23 July 2018.

There’s no excuse for elder abuse

6 June 2018

World Elder Abuse Awareness Day is on 15 June. Do you know what elder abuse is and where to get help?

Your Youth Allowance or Austudy payment can’t last forever

6 June 2018

We can only pay you for a set amount of time. We call this allowable time. Find out what this means for you.

Get your move on with Fares Allowance

6 June 2018

Fares Allowance can help with travel costs if you study away from your home.

Intent to claim is stopping on 1 July 2018

5 June 2018

You’ll no longer be able to submit an intent to claim for certain payments and concession cards. New rules will apply.

Protect your privacy

5 June 2018

Keep your Medicare information safe.

Changes for dependent students, Australian Apprentices and job seekers

4 June 2018

Your payment may change from 1 July 2018.

Annual payments for carers

1 June 2018

From 1 July 2018, we’ll pay eligible carers the Carer Supplement and the Child Disability Assistance Payment.

Widow Allowance claims are closing

18 May 2018

New claims for Widow Allowance will be closed from 1 July 2018. Other payments are available.