News for all individuals

Read the latest news for all individuals.

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Use our Payment and Service Finder to find student payments and other services.

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Is your child finishing school this year?

Your Family Tax Benefit (FTB) for them will stop if they’re 16 or older and stop studying.

The game doesn’t have to end when your exam results come in

You’ve collected all the hidden gems but you didn’t get a high score. It’s not game over. Here’s how to level up.

Is your child dependent and getting a payment from us?

If they get Youth Allowance or ABSTUDY Living Allowance, we may need to review your income details. Here’s what you need to do.

Do you get Youth Allowance as a job seeker?

If you’re dependent, you may need to give us your parents’ income details. Here’s how to do it.

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Wife Pension and Widow B Pension are stopping

This means you may transfer to another payment or your payment will stop on 20 March 2020.

Here’s what to do if we ask for your parents’ income information

If you’re dependent and get Youth Allowance or ABSTUDY Living Allowance, you may get a letter asking for these details.

Why aren’t I independent?

Do you claim Youth Allowance or ABSTUDY? Find out how we assess you as independent and what this means for you.

Have you confirmed your family income for the 2017-18 financial year?

We’ve started sending Family Tax Benefit (FTB) account payable notices to people who haven’t.

Organising vacation care for the next school holidays?

If you haven’t got Child Care Subsidy (CCS) since the last school holidays, you may need to take action to restart it.

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Where do you see yourself after high school?

We can’t look into your future but we can help you decide what’s next in your journey.

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Everything you ever wanted to know about CRNs

What’s a Centrelink CRN? Where’s yours? Find out how to get one and what you can use it for.

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Doing your Child Support business online is quick and easy

Access your Child Support online account 24 hours a day, 7 days a week at a time that suits you.

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Too smart to be scammed?

It’s Scams Awareness Week. Here are some ways you can protect your identity and avoid getting scammed.

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Farm assets test stays at $5 million

A change to the Farm Household Allowance (FHA) assets test aims to make the payment accessible to more farmers.

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New to Child Support?

We can help you get started

We have started balancing your family assistance payments news item
We have started balancing your family assistance payments

We have information about how we balance payments available in different languages.

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Understanding your balancing outcome

After we balance your family payments, we’ll let you know the outcome. Find out more about these.

You can help save a life, it only takes a minute news item
You can help save a life, it only takes a minute

We’re calling out to all Australians to register to be an organ and tissue donor.

Fuel your future after high school

Find out what support you can get to help steer you to success.

It only takes a minute to donate life news item
It only takes a minute to donate life

DonateLife Week: we’re calling on all Australians to register online to be an organ and tissue donor.

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How we balance Child Care Subsidy (CCS)

We’re now balancing CCS for 2018-19. Once we’ve balanced yours, we’ll let you know. See how we work out your outcome.

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Take care with your Health Care Card

If you get a student payment, you’ll get a Health Care Card. Find out when to expect it and what you can use it for.

If your study plans are changing, you need to let us know news item
If your study plans are changing, you need to let us know

Semester 2 census date is just around the corner! Find out what study changes you need to tell us about.

If you get Child Care Subsidy (CCS) it’s time to take action news item
If you get Child Care Subsidy (CCS) it’s time to take action

You need to confirm your income details for 2018-19 so we can start balancing your CCS from 29 July 2019.

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Do you know about changes to lifetime income streams?

New means test rules for lifetime income streams came into effect on 1 July 2019.

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Changes to the deeming rates

The deeming rates we use to assess your income are being lowered.

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Share house rules

From money to the menu, here are 5 simple rules to help you achieve share house bliss.

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How to prevent a debt if you get CAPS

If you get a Continence Aids Payment Scheme (CAPS) payment, make sure you tell us about changes to your circumstances.

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What you need to do at tax time

Most families will need to do something before we can start balancing their Family Tax Benefit or Child Care Subsidy.

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Your 2018-19 Centrelink payment summary is now available

You can use our online services to get a copy of your payment summary. If you use ATO’s myTax, it’s prefilled for you.

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Four steps to balancing family assistance payments

Follow these four steps so we can balance your Family Tax Benefit (FTB) and Child Care Subsidy (CCS).

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It’s tax time! Find out what you need to know about child support.

Go online to get your child support information to complete your tax return.

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Take the right steps to apply for Medicare Entitlement Statements

Here’s what you need to do to claim the Medicare levy exemption.

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The Pension Loans Scheme has changed

As of 1 July 2019 more older Australians can now access the Pension Loans Scheme.

New livestock income rule helps farmers news item
New livestock income rule helps farmers

A change to Farm Household Allowance (FHA) helps farmers forced to dispose of their livestock.

Get your flu vaccine now new item
Get your flu vaccine now

Getting a flu vaccine every year is your best shot at stopping the flu.

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Keeping track of your Child Care Subsidy (CCS)

Find out what to do if your child care fees change, you get a lump sum payment or you’ve been paid too much.

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Are you turning 18, 22 or 25?

Some say age only matters if you’re cheese. But it also matters for some student payments. Let’s find out how.

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Carer Allowance income reviews are due by 30 June 2019

Some carers may need to do an income review. Check if you need to and if you do, complete it now.

female student walking in train station with suitcase
Are you moving away to study? Check if you can get Fares Allowance

Fares Allowance helps you with travel costs if you study away from home.

pharmacist and customer
Keep track of your medicine costs for the PBS Safety Net

Do you spend a lot on Pharmaceutical Benefits Scheme (PBS) medicines? Keep track of how much you spend with our new form.

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We’ve improved our website design

To help give you a better website experience we’ve refreshed our design.

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Does your child meet immunisation requirements?

If they don’t meet immunisation requirements and you get Family Tax Benefit (FTB), your FTB Part A rate may reduce.

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Has your child had a health check?

If they don’t have one before they turn 5, your Family Tax Benefit (FTB) Part A rate will reduce.

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