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News list

Seven reasons to update your income estimate for Child Care Subsidy

19 February 2019

Updating your income can help you avoid an overpayment. Especially if any of these reasons apply to your family.

If you’re moving away to study, you may get Fares Allowance

18 February 2019

Fares Allowance is a payment that can help with the costs of travel if you study away from your home.

Be sure to check out our social media accounts

11 February 2019

We have Facebook and Twitter accounts and a YouTube channel. Use them to stay up to date, anywhere, anytime.

Do you have a child from a past relationship in your care?

11 February 2019

We may reduce your Family Tax Benefit (FTB) Part A if you haven’t applied for a child support assessment.

Have you applied for a Student Start-up Loan?

11 February 2019

You’ll get the payment soon, so keep an eye on your bank account.

Top 3 changes that affect your Child Care Subsidy

8 February 2019

If your family’s circumstances change and you get Child Care Subsidy, let us know. Otherwise, we may overpay you.

Child Support online guides

7 February 2019

There are online guides to help you do your child support business online.

Keep track of your student claim after you submit it online

6 February 2019

Get updates on how your student claim is going using your Centrelink online account or electronic messaging.

Carer Allowance and Carer Allowance Health Care Card are now income tested

4 February 2019

Some carers may need to do an income review. Check if you need to do one and if you do, complete it now.

Make the most of O Week on and off campus

4 February 2019

There’s lots to take in during O Week. Set yourself up for the year with our tips on staying connected.

Stay safe from being hacked. Use strong passwords

1 February 2019

Forgot to make a New Year’s resolution? It’s not too late to start making strong passwords a good habit.

Confirm your identity for a student payment

1 February 2019

Do you know how to prove your identity before making a student claim? We can guide you through it.

Show your love this Valentine’s Day – register as an organ donor

1 February 2019

Record your decision to save lives on the Australian Organ Donor Register (AODR).

Save time! Go online to do your child support business with us

28 January 2019

Use your Child Support online account to manage your child support payments and details.

The new year is a great time to review your Child Care Subsidy

23 January 2019

Review your income estimate for Child Care Subsidy to help us make sure you’re getting the right percentage.

Child support when one parent lives overseas

21 January 2019

We may be able to help you arrange child support even if one parent doesn’t live in Australia.

It pays to register your bank details with Medicare

16 January 2019

Don’t miss a Medicare payment. We need your bank details to pay your Medicare benefits.

Has your 4 year old had their healthy start for school health check?

14 January 2019

If they don’t have one before they turn 5, your Family Tax Benefit (FTB) Part A rate may reduce.

The year has changed, have your circumstances changed too?

7 January 2019

With 2019 already underway, it can be easy to forget to keep your details up to date.

We’re closing for the Australia Day public holiday

2 January 2019

Your reporting and payment arrangements may change when we close.

Changes to waiting periods from 1 January 2019

1 January 2019

The Newly Arrived Resident’s and Assurance of Support waiting periods are increasing. These changes may affect you.

At what age are you independent?

21 December 2018

You may feel independent at 18 or 21. But if you’re claiming a student payment, we look at your age and other factors.

Get your child prepared now to make a student claim for 2019

18 December 2018

Is your child planning to do full time study or an Australian Apprenticeship next year? If so, they can make a claim now.

Do your care arrangements change over the school holidays?

13 December 2018

You may be wondering what happens to your child support assessment if your care changes over the holidays.

Earning extra money while getting a student payment?

11 December 2018

You can use Income Bank to keep more of your student payment while you’re working.

Have you heard of the app ‘Sunny’?

10 December 2018

If you’re a woman with disability, Sunny can help you recognise violence, know your rights and reach out for support.

Manage your letters, bills and statements online

7 December 2018

It’s faster and you don’t risk having to pay fees.

What happens when your child completes year 12?

4 December 2018

Your child completing school signals some big changes for your family, including changes to your payments.

Want to know what payments and services you can get?

3 December 2018

Studying and not sure where to start? Payment and Service Finder can point you in the right direction.

Have you been scammed? We can help.

29 November 2018

If you’ve given personal information to a scammer, call our Scams and Identity Theft Helpdesk straight away.

Get prepared and make your claim now for 2019

26 November 2018

You can claim now if you’re planning to do full time study or an Australian Apprenticeship next year.

We have support if you’re affected by family and domestic violence

19 November 2018

We want you to know you can reach out to us for help and support.

Appoint a nominee to help you do business with us

14 November 2018

Do you need help to claim Disability Support Pension? A nominee can help you.

Are you eligible for a concession card and ready to claim?

14 November 2018

You can get your nominee to help, or claim online yourself.

5 totally top tips

12 November 2018

Go to the top of the class with our tips for claiming Youth Allowance or Austudy.

You can now use Payment and Service Finder in Chinese Simplified

8 November 2018

Try it out if you read Chinese Simplified and tell us what you think.

Changes to ABSTUDY start 1 January 2019

7 November 2018

What you need to know if your child gets ABSTUDY, is in secondary school and studies away from home.

Changes for regional and remote students from 1 January 2019

31 October 2018

The parental income limit is changing. This will make it easier to be an independent for Youth Allowance and ABSTUDY.

1 January changes to ABSTUDY

31 October 2018

What you need to know if you get ABSTUDY, are in secondary school and need to study away from home.

Claiming a student payment: why getting in early pays off

31 October 2018

You can reap the benefits of claiming your student payment early. So why wait?

Have you seen the new myGov digital assistant (DA)?

15 October 2018

Need online support using myGov? You can now get help using myGov’s DA.

We offer help if you’re having a baby

5 October 2018

There’s a few things you need to do to access our payments when you’re having a baby.