News for Carers

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News list

Why we do income reviews

16 November 2017

We do reviews so we can confirm you are paid the right amount.

Our Medicare general enquiries line menu has changed

13 November 2017

You can tell us what your call is about instead of using your phone keypad to go through our menu.

Celebrate International Day of People with Disability

1 November 2017

On 3 December, we celebrate the 25th International Day for People with Disability.

A fresh new look and design for your Centrelink online account

27 October 2017

You can still do your Centrelink business online. We've simply changed how your online account looks.

The way you log on to the Express Plus Centrelink mobile app is changing

26 October 2017

You’ll need to use your myGov sign in details.

Public holiday closures, reporting and payment arrangements

25 October 2017

We will be closed over the holiday period and we want to help you plan so you still get paid.

Support for customers who had business with Amazing Rentals

25 October 2017

Take action to keep your private information safe

Help us make claiming carer payments faster and smoother

12 October 2017

We want your feedback on the new Carer Payment and Carer Allowance claim process.

1 January 2018 changes to Pension Supplement for people overseas

10 October 2017

The Pension Supplement is stopping for people who live overseas or travel outside Australia for more than 6 weeks.

Pensioner Concession Card reinstatement

7 September 2017

You could get the Pensioner Concession Card again, if your pension was cancelled because of changes to the assets test.

How you can improve your online security

28 August 2017

Take charge of your online security when you do business with us and avoid identity theft and scammers.

We’re asking you to create a voiceprint

10 August 2017

Voiceprint makes using our phone system easy, and it’s safer and more secure than using a PIN.