Changes to getting your first Newstart and Youth Allowance payment

18 June 2018

From 1 July 2018, you may need to meet with an Employment Services Provider before you get your first payment.

If you need to meet with a provider, we’ll arrange the appointment for you. We’ll do this during your interview with us.

In most cases, your payment start date will be the date you go to your first provider appointment.

You’ll need to talk to your provider before your appointment to reschedule it, if you can’t make it.

Remember, changing your appointment means your payment start date may also change.

You may need to serve a 1 week ordinary waiting period before we pay you. Other waiting periods may also apply.

We’ll tell you how long you need to wait before you get your first payment.

Next steps

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Don’t forget to tell us about changes in your circumstances and report your income regularly to avoid a debt. You can also get information and use our tools to help you manage your money.

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Page last updated: 18 June 2018