Do you have a new mobile number? Need a myGov code to sign in?

27 June 2018

No worries! Update your mobile number online so you can still get your myGov code.

If you sign in to myGov with a text message code and you’ve changed your mobile number, don’t worry. Just update your number online!

We’ve made this change thanks to your feedback.

By updating your number online, you can still get your code. This means you don’t need to create a new myGov account.

This can also help if you’ve:

  • changed your mobile number,
  • removed your myGov Access app or changed mobile devices, and
  • previously used a text message code to sign in

You can update your mobile number in a few easy steps. There’s no need to call for help.

What you need to know

To update your mobile number with myGov, you’ll need access to the email account you registered with myGov.

You should also update your mobile number in your Account settings for your:

  • inbox notifications
  • username, and
  • linked service details

Next steps

Use our online guides. They can help you update your mobile number with myGov.

Page last updated: 18 July 2018