News for Families


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News list

Need help with Centrelink online? Try our online guides

15 March 2018

Online guides give you step by step instructions on how to use your Centrelink online account.

New look Rent Certificate is now pre-filled with your details

5 March 2018

If you update your address or accommodation details we may send you a new look Rent Certificate.

Public holiday closure, reporting and payment arrangements

5 March 2018

We will be closed for the Easter public holidays and we want to help you plan so you still get paid.

Record your same-sex marriage with us

16 February 2018

We recognise same-sex marriages that happen overseas and in Australia.

Do you receive Grandparent Child Care Benefit?

14 February 2018

If you do, we’ll write to you soon about the upcoming child care changes.

Do you receive Child Care Benefit for registered care?

14 February 2018

If you do, we’ll write to you soon about the upcoming child care changes.

We need to know about changes to your living situation

9 February 2018

If you get Rent Assistance there are a few things you can do to make sure we pay you the right amount.

Changes to the way you sign in to the Express Plus Centrelink mobile app

8 February 2018

You’ll need to use your myGov details to sign in.

Are you expecting a child?

6 February 2018

You can claim some family payments as early as 3 months before your baby arrives.

Help for children moving away to study

5 February 2018

Your child may get the Relocation Scholarship or Fares Allowance.

Complete our people with disability communication survey

30 January 2018

Have your say and help us make sure we’re supporting your information needs.

myGov Access, an alternative secure sign in option

24 January 2018

Can’t get your SMS code to sign in to your myGov account? myGov Access is your answer

Help for people who need essential medical equipment

24 January 2018

It can be difficult to meet the running costs of essential medical equipment but we can help.

We’re changing the way we send you Centrelink online letters

12 January 2018

Soon, you’ll need a myGov account to get your Centrelink letters online.

Child Care Rebate quarterly payments are coming soon

3 January 2018

If you get Child Care Rebate quarterly, we’ll start making October to December payments from 17 January 2018.

The ‘subsidy benefit’ does not exist – it’s a scam

21 December 2017

A scam about a ‘subsidy benefit’ is being emailed to people and claims to be from us.

The way you log on to the Express Plus Centrelink mobile app is changing

26 October 2017

You’ll need to use your myGov sign in details.