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We’re changing the way we send you Centrelink online letters
From 24 February 2018, you’ll need a myGov account to get your Centrelink letters online.
Child Care Rebate quarterly payments are coming soon
If you get Child Care Rebate quarterly, we’ll start making October to December payments from 17 January 2018.
Public holiday closure, reporting and payment arrangements
We will be closed for the Australia Day public holiday and we want to help you plan so you still get paid.
The ‘subsidy benefit’ does not exist – it’s a scam
A scam about a ‘subsidy benefit’ is being emailed to people and claims to be from us.
Important changes to the Child Support secure messaging service
The secure messaging service is changing. This means you can’t send us a message with secure messaging in your Child Support online account.
Online resources and support services for doing an income review
We’ve developed a number of resources and services to help you complete your income review online.
Why we do income reviews
We do reviews so we can confirm you are paid the right amount.
Is your child finishing school this year?
If your child is about to complete year 12, your Family Tax Benefit (FTB) for that child will stop.
Our Medicare general enquiries line menu has changed
You can tell us what your call is about instead of using your phone keypad to go through our menu.
Confirm your relationship status
From 1 January 2018, you need to confirm your relationship status if you’re a single parent and get income support.
Do you have a 2015-16 family assistance non lodger debt?
Your Family Tax Benefit (FTB) payment will stop if you don’t act now.
It’s not too late to update your income details
We needed this information for your child to keep their dependent Youth Allowance or ABSTUDY Living Allowance.
Considering ABSTUDY for your child next year
Claim now to make sure you get ABSTUDY before school starts.
We’re changing your Child Support online account
Your new online account will be easier to use.
A fresh new look and design for your Centrelink online account
You can still do your Centrelink business online. We've simply changed how your online account looks.
The way you log on to the Express Plus Centrelink mobile app is changing
You’ll need to use your myGov sign in details.
Support for customers who had business with Amazing Rentals
Take action to keep your private information safe
Our Child Support enquiries line has changed
You no longer need to use your phone keypad to go through the menu. Simply talk and we’ll do the rest.