News for Families

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News list

We have support if you’re affected by family and domestic violence

19 November 2018

We want you to know you can reach out to us for help and support.

Changes to ABSTUDY start 1 January 2019

7 November 2018

What you need to know if your child gets ABSTUDY, is in secondary school and studies away from home.

Has your child’s payment stopped?

29 October 2018

If we stopped their payment because we’re waiting for your income details, you can give them to us now.

Help for people who need essential medical equipment

24 October 2018

A yearly payment to help with energy costs to run medical equipment or medically required heating or cooling.

Have you seen the new myGov digital assistant (DA)?

15 October 2018

Need online support using myGov? You can now get help using myGov’s DA.

We offer help if you’re having a baby

5 October 2018

There’s a few things you need to do to access our payments when you’re having a baby.

Is your child moving away to study in 2019?

1 October 2018

Claim now to make sure you get ABSTUDY before school starts.

Do you have a 2016–17 Family Tax Benefit (FTB) debt?

1 October 2018

You need to act now, or your Family Tax Benefit (FTB) payments will stop.

Introducing new services for carers and a Carer Allowance income test

20 September 2018

From 20 September 2018, you’ll need to meet an income test to get Carer Allowance.

Verify your relationship status

17 September 2018

From 20 September 2018, you need to verify your relationship status if you’re a single parent claiming income support.

Haven’t lodged your 2016–17 tax return? You might get a FTB debt

31 August 2018

To avoid a Family Tax Benefit (FTB) debt, lodge your tax return or tell us you don’t need to.

Get your letters, bills and statements online

28 August 2018

We don’t charge you for paper letters we send you, but some companies do. Get your mail online, it may save you money.

Get your new look Centrelink app now

23 August 2018

It’s here! Our new version of the Express Plus Centrelink mobile app is available now.

Assistance for Isolated Children annual reviews are coming up

20 August 2018

We’ll send you a review form in October. We may also send a letter asking for a 2019 income estimate in September.

Immunisation requirements changed on 1 July 2018

8 August 2018

If you get Family Tax Benefit Part A, this change may affect you.

Is your child finishing school?

31 July 2018

Read about the support available to help them decide their next step.