News for families

Read the latest news for families. You can subscribe to our newsletter to get regular updates.

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What families need to do at tax time

Most families will need to do something before we can start balancing their Family Tax Benefit or Child Care Subsidy.

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Your 2018-19 Centrelink payment summary is now available

You can use our online services to get a copy of your payment summary. If you use ATO’s myTax, it’s prefilled for you.

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Four steps to balancing family assistance payments

Follow these four steps so we can balance your Family Tax Benefit (FTB) and Child Care Subsidy (CCS).

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Get your flu vaccine now

Getting a flu vaccine every year is your best shot at stopping the flu.

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Keeping track of your Child Care Subsidy (CCS)

Find out what to do if your child care fees change, you get a lump sum payment or you’ve been paid too much.

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These changes to family payments may affect you

From 1 July 2019 there are some changes that could affect you if you get family payments.

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Does your child meet immunisation requirements?

If they don’t meet immunisation requirements and you get Family Tax Benefit (FTB), your FTB Part A rate may reduce.

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Has your child had a health check?

If they don’t have one before they turn 5, your Family Tax Benefit (FTB) Part A rate will reduce.

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We’ve improved our website design

To help give you a better website experience we’ve refreshed our design.

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We’ll start balancing your family assistance payments from July

After the end of the financial year we balance Family Tax Benefit (FTB) and Child Care Subsidy (CCS) payments.

Do you owe Centrelink money?

From 10 June 2019, if you owe us money we can recover it from your Family Tax Benefit (FTB) payments.

Energy Assistance Payments will be paid in June 2019

If you were getting an eligible payment on 2 April 2019, we’ll pay you an Energy Assistance Payment by 30 June 2019.

Family payments can change if your child is 13 to 19 years old

Your child’s age can affect the Family Tax Benefit (FTB) payments your family can get.

It’s time to get prepared for the new financial year

If you get Family Tax Benefit (FTB) or Child Care Subsidy, we need your family income estimate for the new financial year.

Changes to the Pension Loans Scheme from 1 July 2019

Changes to the Pension Loans Scheme will impact new and existing participants. More people will be able to access it.

Is your family’s income estimate for CCS approaching $351,248?

If it goes over this amount you’ll need to repay the Child Care Subsidy (CCS) you got.

Medicare gets a refresh

We’ve improved our site to make it better for you. Let us know what you think.

30 June 2019 is fast approaching, act now so you don’t miss out on payments

You may need to confirm your family’s income or submit a lump sum claim for Family Tax Benefit (FTB) for 2017-18.

Do you need to update your family income estimate for CCS?

For some families, even a small change in your family’s income may change how much Child Care Subsidy (CCS) we pay.

Don’t fall for a scam

Know how to pick fake emails, fake text messages and fake websites.

School’s back! Are your child’s education details correct?

If you’re getting Family Tax Benefit (FTB) for a child 16-19, you might need to update your child’s education details.

Is your family’s income estimate close to $186,958?

If you get Child Care Subsidy and your income is close to this amount, an annual cap could affect you.

Seven reasons to update your income estimate for Child Care Subsidy

Updating your income can help you avoid an overpayment. Especially if any of these reasons apply to your family.

Be sure to check out our social media accounts

We have Facebook and Twitter accounts and a YouTube channel. Use them to stay up to date, anywhere, anytime.

Do you have a child from a past relationship in your care?

We may reduce your Family Tax Benefit (FTB) Part A if you haven’t applied for a child support assessment.

Top 3 changes that affect your Child Care Subsidy

If your family’s circumstances change and you get Child Care Subsidy, let us know. Otherwise, we may overpay you.

Stay safe from being hacked. Use strong passwords

It’s not too late to start making strong passwords a good habit.


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