News for Families

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News list

Link your Centrelink online account to myGov now!

13 October 2017

We’re changing the way you log on to your Centrelink online account. You’ll need to use your myGov username and password.

Our Child Support enquiries line has changed

10 October 2017

You no longer need to use your phone keypad to go through the menu. Simply talk and we’ll do the rest.

Update your details so your child keeps their payment

10 October 2017

If your child got a letter from us you may need to give us your income details.

Carers Week 2017

9 October 2017

This year National Carers Week is on from Sunday 15 to Saturday 21 October 2017.

Child Care Rebate quarterly payments are coming soon

28 September 2017

If you get Child Care Rebate quarterly, we’ll start making July to September payments from 18 October.

2015-16 tax returns are now overdue

31 August 2017

To avoid a debt, lodge your tax return or tell us that you don’t need to lodge one.

How you can improve your online security

28 August 2017

Take charge of your online security when you do business with us and avoid identity theft and scammers.

Our new look website arrived 27 August

27 August 2017

We’ve updated the website to make it easier to use.

Family Day Care operator and trust income reviews

24 August 2017

Income reviews for some Family Day Care operators and trust benefactors are underway.

We’re asking you to create a voiceprint

10 August 2017

Voiceprint makes using our phone system easy, and it’s safer and more secure than using a PIN.

School’s out! What’s next?

9 August 2017

The end of high school is fast approaching. What’s next? Here are some tips to help with your decision making.

Lump sum claiming for 2016-17 is now open

13 July 2017

You have until 30 June 2018 to submit your claim for family assistance.

Centrelink payment summaries are now available

11 July 2017

Details from your 2016-17 Centrelink payment summary have been pre-filled for you in myTax.

Child care payments are being balanced soon

11 July 2017

This year we’ll start balancing child care payments from 24 July 2017.

The ordinary waiting period has changed for some new claims

1 July 2017

You may now need to serve a 1 week waiting period.