Subscribe to news for Families and we will send you regular news highlights. You can opt out at any time.
Your personal information is protected by law, including the Privacy Act 1988, and is collected by the Australian Government Department of Human Services for the purposes of news distribution.
Your information may be used by the department or given to other parties for the purposes of research, investigation or where you have agreed or it is required or authorised by law.
Link your Centrelink online account to myGov now!
We’re changing the way you log on to your Centrelink online account. You’ll need to use your myGov username and password.
Our Child Support enquiries line has changed
You no longer need to use your phone keypad to go through the menu. Simply talk and we’ll do the rest.
Update your details so your child keeps their payment
If your child got a letter from us you may need to give us your income details.
Carers Week 2017
This year National Carers Week is on from Sunday 15 to Saturday 21 October 2017.
Child Care Rebate quarterly payments are coming soon
If you get Child Care Rebate quarterly, we’ll start making July to September payments from 18 October.
2015-16 tax returns are now overdue
To avoid a debt, lodge your tax return or tell us that you don’t need to lodge one.
How you can improve your online security
Take charge of your online security when you do business with us and avoid identity theft and scammers.
Our new look website arrived 27 August
We’ve updated the website to make it easier to use.
Family Day Care operator and trust income reviews
Income reviews for some Family Day Care operators and trust benefactors are underway.
We’re asking you to create a voiceprint
Voiceprint makes using our phone system easy, and it’s safer and more secure than using a PIN.
School’s out! What’s next?
The end of high school is fast approaching. What’s next? Here are some tips to help with your decision making.
Lump sum claiming for 2016-17 is now open
You have until 30 June 2018 to submit your claim for family assistance.
Centrelink payment summaries are now available
Details from your 2016-17 Centrelink payment summary have been pre-filled for you in myTax.
Child care payments are being balanced soon
This year we’ll start balancing child care payments from 24 July 2017.
The ordinary waiting period has changed for some new claims
You may now need to serve a 1 week waiting period.