News for Families


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News list

Do you owe Centrelink money?

9 May 2019

From 10 June 2019, if you owe us money we can recover it from your Family Tax Benefit (FTB) payments.

Energy Assistance Payments will be paid in June 2019

30 April 2019

If you were getting an eligible payment on 2 April 2019, we’ll pay you an Energy Assistance Payment by 30 June 2019.

Family payments can change if your child is 13 to 19 years old

26 April 2019

Your child’s age can affect the Family Tax Benefit (FTB) payments your family can get.

It’s time to get prepared for the new financial year

18 April 2019

If you get Family Tax Benefit (FTB) or Child Care Subsidy, we need your family income estimate for the new financial year.

Changes to the Pension Loans Scheme from 1 July 2019

15 April 2019

Changes to the Pension Loans Scheme will impact new and existing participants. More people will be able to access it.

Did you use child care in the 2017-18 financial year?

20 March 2019

Time is running out to submit a lump sum claim for Child Care Benefit and Child Care Rebate.

Is your family’s income estimate for CCS approaching $351,248?

20 March 2019

If it goes over this amount you’ll need to repay the Child Care Subsidy (CCS) you got.

Medicare gets a refresh

19 March 2019

We’ve improved our site to make it better for you. Let us know what you think.

30 June 2019 is fast approaching, act now so you don’t miss out on payments

18 March 2019

You may need to confirm your family’s income or submit a lump sum claim for Family Tax Benefit (FTB) for 2017-18.

Do you need to update your family income estimate for CCS?

14 March 2019

For some families, even a small change in your family’s income may change how much Child Care Subsidy (CCS) we pay.

Don’t fall for a scam

5 March 2019

Know how to pick fake emails, fake text messages and fake websites.

School’s back! Are your child’s education details correct?

1 March 2019

If you’re getting Family Tax Benefit (FTB) for a child 16-19, you might need to update your child’s education details.

Is your family’s income estimate close to $186,958?

1 March 2019

If you get Child Care Subsidy and your income is close to this amount, an annual cap could affect you.

Seven reasons to update your income estimate for Child Care Subsidy

19 February 2019

Updating your income can help you avoid an overpayment. Especially if any of these reasons apply to your family.

Be sure to check out our social media accounts

11 February 2019

We have Facebook and Twitter accounts and a YouTube channel. Use them to stay up to date, anywhere, anytime.

Do you have a child from a past relationship in your care?

11 February 2019

We may reduce your Family Tax Benefit (FTB) Part A if you haven’t applied for a child support assessment.

Top 3 changes that affect your Child Care Subsidy

8 February 2019

If your family’s circumstances change and you get Child Care Subsidy, let us know. Otherwise, we may overpay you.

Stay safe from being hacked. Use strong passwords

1 February 2019

It’s not too late to start making strong passwords a good habit.

The new year is a great time to review your Child Care Subsidy

23 January 2019

Review your income estimate for Child Care Subsidy to help us make sure you’re getting the right percentage.

Child support when one parent lives overseas

21 January 2019

We may be able to help you arrange child support even if one parent doesn’t live in Australia.

Has your 4 year old had their healthy start for school health check?

14 January 2019

If they don’t have one before they turn 5, your Family Tax Benefit (FTB) Part A rate may reduce.

This information was printed Tuesday 21 May 2019 from It may not include all of the relevant information on this topic. Please consider any relevant site notices at when using this material.