News for Families

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News list

Have you seen the new myGov digital assistant (DA)?

15 October 2018

Need online support using myGov? You can now get help using myGov’s DA.

We offer help if you’re having a baby

5 October 2018

There’s a few things you need to do to access our payments when you’re having a baby.

We need your details so your child keeps their payment

1 October 2018

If we’ve sent your child a letter asking for your income details, we need them by the due date in their letter.

Is your child moving away to study in 2019?

1 October 2018

Claim now to make sure you get ABSTUDY before school starts.

Do you have a 2016–17 Family Tax Benefit (FTB) debt?

1 October 2018

You need to act now, or your Family Tax Benefit (FTB) payments will stop.

Introducing new services for carers and a Carer Allowance income test

20 September 2018

From 20 September 2018, you’ll need to meet an income test to get Carer Allowance.

Verify your relationship status

17 September 2018

From 20 September 2018, you need to verify your relationship status if you’re a single parent claiming income support.

Haven’t lodged your 2016–17 tax return? You might get a FTB debt

31 August 2018

To avoid a Family Tax Benefit (FTB) debt, lodge your tax return or tell us you don’t need to.

Get your letters, bills and statements online

28 August 2018

We don’t charge you for paper letters we send you, but some companies do. Get your mail online, it may save you money.

Get your new look Centrelink app now

23 August 2018

It’s here! Our new version of the Express Plus Centrelink mobile app is available now.

Assistance for Isolated Children annual reviews are coming up

20 August 2018

We’ll send you a review form in October. We may also send a letter asking for a 2019 income estimate in September.

Immunisation requirements changed on 1 July 2018

8 August 2018

If you get Family Tax Benefit Part A, this change may affect you.

Is your child finishing school?

31 July 2018

Read about the support available to help them decide their next step.

Help for scams is here

30 July 2018

We have a new dedicated phone line if you think you’ve been scammed by someone pretending to be us.

We’re starting to balance your child care fee assistance!

23 July 2018

We might need information from you to do this.

We’re starting to balance family assistance payments!

4 July 2018

Do you know what you need to do?

Making a claim? We need your tax file number

1 July 2018

It’s important you give us your tax file number (TFN) when you claim.

New requirements if you get Parenting Payment

11 June 2018

From 1 July 2018 you may need to take part in the ParentsNext program.

Have you received child care fee assistance in 2017-18?

6 June 2018

We’ll start balancing your Child Care Benefit and Child Care Rebate from 23 July 2018.

Annual payments for carers

1 June 2018

From 1 July 2018, we’ll pay eligible carers the Carer Supplement and the Child Disability Assistance Payment.