Manage your letters, bills and statements online

7 December 2018

It’s faster and you don’t risk having to pay fees.

We don’t charge you for paper letters we send you, but some companies do.

You can choose to get letters from Centrelink, Medicare and Child Support to your myGov Inbox. You need to register to get letters online through myGov.

You can save money by getting your mail from other companies online too. Depending on the company, you can get your mail either:

  • by email
  • sent to the online account you have with them.

If you can’t get your mail electronically, ask the company for an exemption from the fees. They may agree to send your bills and statements in the mail for free.

There are risks for getting mail by post and online. The Australian Government’s Be Connected website helps you protect yourself and stay safe online.

Australian Consumer Law has advice about:

Next steps

Check with the banks and companies you’re with and see if they charge to send you bills and statements.

Learn more about managing your money and how to identify scams and stay safe online.

Page last updated: 10 December 2018