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We’re changing the way we send you Centrelink online letters
From 24 February 2018, you’ll need a myGov account to get your Centrelink letters online.
Public holiday closure, reporting and payment arrangements
We will be closed for the Australia Day public holiday and we want to help you plan so you still get paid.
Help dealing with drug and alcohol misuse and looking for work
From 1 January 2018, there’ll be a change to help support people with drug or alcohol issues, so they can find work.
The ‘subsidy benefit’ does not exist – it’s a scam
A scam about a ‘subsidy benefit’ is being emailed to people and claims to be from us.
We have a new International Social Security Agreement with Estonia
The new Social Security Agreement between Australia and Estonia starts on 1 January.
Make sure you get the latest disability information
Update your details so you don’t miss out on important information about changes that may affect you.
Important changes to the Child Support secure messaging service
The secure messaging service is changing. This means you can’t send us a message with secure messaging in your Child Support online account.
Changes for new students from rural and remote areas
If you’re from a rural or remote area you may be considered independent sooner.
Claiming a student payment: identify your identity documents
Knowing what documents you need to confirm your identity can be confusing. Let us guide you through it.
Update your details so you get the latest disability information
Don’t miss out on important information about changes that may affect you.
Online resources and support services for doing an income review
We’ve developed a number of resources and services to help you complete your income review online.
Meet Tricia, she may be rolling into your town soon
Our Mobile Service Centres have visited over 3800 communities, and helped over 120,000 people.
Important Medicare update for some visa holders
If you’re an Unauthorised Maritime Arrival on a Bridging visa or hold TPV or SHEV, it’s time get a new Medicare card.
Is your child finishing school this year?
If your child is about to complete year 12, your Family Tax Benefit (FTB) for that child will stop.
Why we do income reviews
We do reviews so we can confirm you are paid the right amount.
The menu has changed for our Medicare general enquiries line
You can tell us what your call is about instead of using your phone keypad to go through our menu.
Confirm your relationship status
From 1 January 2018, you need to confirm your relationship status if you’re a single parent and get income support.
Claiming a student payment: prepare and claim now
Full time study or an Australian Apprenticeship next year? Get ahead on your plans and claim a student payment now.
Do you have a 2015-16 family assistance non lodger debt?
Your Family Tax Benefit (FTB) payment will stop if you don’t act now.
Get dependent Youth Allowance as a job seeker?
Your parents or guardians can still update their income details if your payment stopped.
We’re changing your Child Support online account
Your new online account will be easier to use.
A fresh new look and design for your Centrelink online account
You can still do your Centrelink business online. We've simply changed how your online account looks.
The way you log on to the Express Plus Centrelink mobile app is changing
You’ll need to use your myGov sign in details.
Support for customers who had business with Amazing Rentals
Take action to keep your private information safe
Update your details with Medicare without leaving the house
Use your Medicare online account or Express Plus Medicare mobile app to update your details when and where it suits you.
Check, collect, claim and maintain
Follow these easy steps to make claiming with us easier.
Help us make claiming carer payments faster and smoother
We want your feedback on the new Carer Payment and Carer Allowance claim process.
Our Child Support enquiries line has changed
You no longer need to use your phone keypad to go through the menu. Simply talk and we’ll do the rest.
The top 6 things you can do online with Centrelink
We know balancing study, work and life can be tough. To save you time, here are our top 6 things you can do online.
Get the facts about immunisation
Immunisations are a simple, safe and effective way of protecting against harmful diseases.