News for Rural and remote Australians

News list

Which courses have the tick of approval?

8 December 2017

The course and the provider you choose to study with can impact whether you’ll get a student payment.

Important changes to the Child Support secure messaging service

30 November 2017

The secure messaging service is changing. This means you can’t send us a message with secure messaging in your Child Support online account.

Changes for new students from rural and remote areas

29 November 2017

If you’re from a rural or remote area you may be considered independent sooner.

Claiming a student payment: identify your identity documents

27 November 2017

Knowing what documents you need to confirm your identity can be confusing. Let us guide you through it.

Online resources and support services for doing an income review

23 November 2017

We’ve developed a number of resources and services to help you complete your income review online.

Meet Tricia, she may be rolling into your town soon

22 November 2017

Our Mobile Service Centres have visited over 3800 communities, and helped over 120,000 people.

Why we do income reviews

16 November 2017

We do reviews so we can confirm you are paid the right amount.

Our Medicare general enquiries line menu has changed

13 November 2017

You can tell us what your call is about instead of using your phone keypad to go through our menu.

Confirm your relationship status

13 November 2017

From 1 January 2018, you need to confirm your relationship status if you’re a single parent and get income support.

Claiming a student payment: prepare and claim now

13 November 2017

Full time study or an Australian Apprenticeship next year? Get ahead on your plans and claim a student payment now.

We’re changing your Child Support online account

30 October 2017

Your new online account will be easier to use.

Our Farm Household Allowance videos can help you

30 October 2017

Watch our new Farm Household Allowance videos to see how we can help you and your farm.

Claiming a student payment: top 5 tips

30 October 2017

Get to the top of the class with our tips for claiming Youth Allowance or Austudy.

A fresh new look and design for your Centrelink online account

27 October 2017

You can still do your Centrelink business online. We've simply changed how your online account looks.

The way you log on to the Express Plus Centrelink mobile app is changing

26 October 2017

You’ll need to use your myGov sign in details.

Public holiday closures, reporting and payment arrangements

25 October 2017

We’ll be closed over the holiday period and we want to help you plan so you still get paid.

Support for customers who had business with Amazing Rentals

25 October 2017

Take action to keep your private information safe

Our Child Support enquiries line has changed

10 October 2017

You no longer need to use your phone keypad to go through the menu. Simply talk and we’ll do the rest.