News for Separated parents

News list

Medicare gets a refresh

19 March 2019

We’ve improved our site to make it better for you. Let us know what you think.

30 June 2019 is fast approaching, act now so you don’t miss out on payments

18 March 2019

You may need to confirm your family’s income or submit a lump sum claim for Family Tax Benefit (FTB) for 2017-18.

Don’t fall for a scam

5 March 2019

Know how to pick fake emails, fake text messages and fake websites.

We’ll be closed for the Easter and Anzac Day 2019 public holidays

25 February 2019

Your reporting and payment arrangements may change when we close.

Be sure to check out our social media accounts

11 February 2019

We have Facebook and Twitter accounts and a YouTube channel. Use them to stay up to date, anywhere, anytime.

Do you have a child from a past relationship in your care?

11 February 2019

We may reduce your Family Tax Benefit (FTB) Part A if you haven’t applied for a child support assessment.

Child Support online guides

7 February 2019

There are online guides to help you do your child support business online.

Stay safe from being hacked. Use strong passwords

1 February 2019

Forgot to make a New Year’s resolution? It’s not too late to start making strong passwords a good habit.

Save time! Go online to do your child support business with us

28 January 2019

Use your Child Support online account to manage your child support payments and details.

Child support when one parent lives overseas

21 January 2019

We may be able to help you arrange child support even if one parent doesn’t live in Australia.

Has your 4 year old had their healthy start for school health check?

14 January 2019

If they don’t have one before they turn 5, your Family Tax Benefit (FTB) Part A rate may reduce.

The year has changed, have your circumstances changed too?

7 January 2019

With 2019 already underway, it can be easy to forget to keep your details up to date.

Do your care arrangements change over the school holidays?

13 December 2018

You may be wondering what happens to your child support assessment if your care changes over the holidays.

Have you been scammed? We can help.

29 November 2018

If you’ve given personal information to a scammer, call our Scams and Identity Theft Helpdesk straight away.

We offer help if you’re having a baby

5 October 2018

There’s a few things you need to do to access our payments when you’re having a baby.