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Tell us about changes to your studies
Semester 2 census date is fast approaching! Here’s what you need to do if your study situation has changed.
Everything you need to know about that magical Centrelink number
Your Customer Reference Number (CRN) is key to doing business with us. Learn more about it.
Laying out your options for after school?
Read about the support available to help you decide your next step.
We’re busting myths for young Australians this DonateLife Week
Common myths are holding young Australians back from making a decision about organ and tissue donation.
Keep track of your student payment claim
Get updates on how your claim is progressing using your Centrelink online account or electronic messaging.
Which student payment is best for you?
If you’re studying or training in Semester 2, find out more about the financial help we offer.
You can now cancel your payment online
Cancelling your Youth Allowance or Austudy payment online is fast and easy and helps you avoid a debt.
Making a claim? We need your tax file number
It’s important you give us your tax file number (TFN) when you claim.
Student Start-up Loan payments are coming
If you’ve applied for a Student Start-up Loan, we’ll pay you soon. Keep an eye on your bank account.
Do you get ABSTUDY and need to study away from home?
You may be eligible for ABSTUDY Fares Allowance.
Changes to getting your first Newstart and Youth Allowance payment
From 1 July 2018, you may need to meet with an Employment Services Provider before you get your first payment.
New rules for job seekers who miss requirements
From 1 July 2018, there are new rules and stronger penalties for job seekers who don’t meet their requirements.
Get your move on with Fares Allowance
Fares Allowance can help with travel costs if you study away from your home.
Your Youth Allowance or Austudy payment can’t last forever
We can only pay you for a set amount of time. We call this allowable time. Find out what this means for you.
Intent to claim is stopping on 1 July 2018
You’ll no longer be able to submit an intent to claim for certain payments and concession cards. New rules will apply.
Changes for dependent students, Australian Apprentices and job seekers
Your payment may change from 1 July 2018.
Changes to help support people with drug or alcohol misuse
We’re changing requirements relating to drug or alcohol misuse.
New improvements to Payment and Service Finder
We’ve separated our Payment and Service Finder tool so you can get the information you need faster.
A better way to navigate our website
We’re making it easier to find the information you need.
Sam can answer your questions online!
Meet Sam, the online virtual assistant ready to answer your questions.