The top 6 things you can do online with Centrelink

25 September 2017

We know balancing study, work and life can be tough. To save you time, here are our top 6 things you can do online.

1. Check your eligibility

Not sure if you can get help to study? Use our Payment and Service Finder to see what payments and services might be right for you.

2. Claim a payment

We know you don’t mind waiting for your favourite movie to load, but lodging your claim – you’ll want that done quickly. If you’ve already set up your Centrelink online account, skip the wait and claim Youth Allowance or Austudy online. You can claim up to 13 weeks before you start your course or Australian Apprenticeship.

3. Track your payments

Log on to your Centrelink online account through myGov or the Express Plus Centrelink mobile app to check when you’ll get your next payment. You can also see how much you’ll get.

4. Report your income

If you’re working while you study, you need to tell us how much you earn so we pay you the right amount. It’s easy to do in your Centrelink online account through myGov or the Express Plus Centrelink mobile app. You can report your income while you wait for that friend who always sleeps through their alarm instead of meeting you for coffee.

Use the employment diary in myGov or the timesheet in the Express Plus Centrelink Mobile app to record your fortnightly earnings.

Make sure you report on time so your payment isn’t late.

5. Update your details

You don’t need to tell us about your last coffee run, but we do need to know if your circumstances change. It’s easy to update your details online in your Centrelink online account through myGov.

Update us online if:

  • you change address
  • you’re leaving the country to study or travel, even temporarily
  • you get a job, or
  • you change courses, study load or finish studying

6. Ask us questions

To ask questions and stay up to date follow us on social media. We post information about payment and services, share tips and news.

Connect with us on Student Update on Facebook or @studentupdateau on Twitter. When you ask us a question, you just need to remember to keep your details private.

Next steps

Use the Payment and Service Finder to explore payments based on your situation.

Register for an online account.

Download the Express Plus Centrelink mobile app in the App Store or from Google Play.

See what else you can do using self service.

Connect with us on social media.

Page last updated: 6 October 2017