We offer help if you’re having a baby

5 October 2018

There’s a few things you need to do to access our payments when you’re having a baby.

What to do before your baby arrives

Check if you’re eligible for payments.

You can start the claim process for some payments as early as 3 months before your baby’s due date. Claiming early helps make the process quicker and easier once your baby arrives.

Sign in to your myGov account and select Centrelink to start your claim.

If you don’t have a myGov account, you can create one. You can use your Customer Reference Number (CRN) to link your account to Centrelink. If you don’t have a CRN go to a service centre with photo ID to get one.

What to do when your baby arrives

When your baby arrives, you’ll get a Parent Pack from your hospital or midwife. In it will be the Newborn Child Declaration. Make sure your doctor or midwife completes the Proof of Birth declaration on the back page.

How to finalise your claim

Upload the completed back page as proof of birth for your claim. You should see an option to Add newborn child in your Centrelink online account. If you’re using the Express Plus Centrelink mobile app the option will be Add Newborn. When you select this you’ll need to answer some questions and provide your child’s proof of birth.

The option to add a newborn child will only appear if we’ve assessed your pre-birth claim. It won’t appear if we haven’t assessed it yet. If this is the case you should still give us the back page. You can upload it using the Upload documents function online.

If you didn’t do a pre-birth claim check if you’re eligible for payments, then submit a claim.

How we’ll tell you the outcome of your claim

We’ll let you know once your claim is finalised. We’ll send you a letter with the outcome, and the details of your payment. We’ll also use your child’s details and proof of birth to enrol your newborn in Medicare. We’ll let you know about that as well and send you a new Medicare card with them added if eligible.

Next steps 

Find out more about having a baby and what you need to do. 

Read more news for families.

Use the Payment and Service Finder to find estimate and compare payments and services you may be eligible for.

Page last updated: 5 October 2018