We’re changing the way we send you Centrelink online letters

12 January 2018

Soon, you’ll need a myGov account to get your Centrelink letters online.

Instead of using your Centrelink online account, you’ll need a myGov account to keep getting your letters online.

You must link your myGov account to Centrelink.

After you’ve linked your account, we’ll automatically send your Centrelink letters and messages to your myGov Inbox.

We’ll also transfer letters held in your Centrelink online account over to your myGov Inbox.

You can still get your letters online in your Express Plus Centrelink mobile app.

Next steps

Create a myGov account today. It’s quick, easy and allows you to use one username, password and PIN.

If you have a myGov account, link your Centrelink online account. To do this sign in to myGov and select services.

Page last updated: 15 February 2018