We’re changing your Child Support online account

30 October 2017

Your new online account will be easier to use.

We’re working on a new look and layout for Child Support online accounts. We’re also making a number of changes. These include:

  • A smarter system—we’ll only ask questions relevant to your situation.
  • Payment details—we’ll give you more details on payments made and received.
  • A glossary—with definitions of key terms we use so everything’s clear.
  • Nominated representative—you’ll be able to update this online, so you don’t need to call us

These changes to your Child Support online account will start from 29 October. Some of you will see changes sooner than others, as we are rolling out the changes gradually.

Next Steps

Sign in to your Child Support online account using myGov.

Read more about Child Support online accounts.

Read more separated parents news.

Page last updated: 5 January 2018