Cancelling your Newstart Allowance or Youth Allowance payment online is fast and easy and helps you avoid a debt.
How to cancel your payment
- Sign in to your Centrelink online account through myGov.
- Go to your menu and select Payment details.
- Select Cancel my current payment.
If you need one of these payments in future, you'll have to submit a new claim.
You may not need to cancel your payment if you’ve found work. You may still qualify for income support due to your Working Credits balance. You need to keep reporting your details to access these credits.
What happens next
You don't need to contact us. We’ll send you a letter once we’ve cancelled your payment.
If you have a concession card, you won’t be able to use it after you cancel your payment.
Who can’t cancel their own payment
You won’t be able to cancel your own payment if:
- you’re using Income Management
- you have a nominee, or
- you have a partner on a payment
You’ll need to speak to us.
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