Centrelink online account help - Check and enter your employment income details

This guide shows you how to confirm or update your employment income details.

 

If your letter says We need you to check and update your past income information, you need a different guide. Read about how to check and update your past income.

Step 1: get started

If you’re not already in your Centrelink online account, sign in to myGov and access your account.

From your homepage, select MENU. Select Employment Income Confirmation, then Employment Income.

Or, select the Confirm or update your employment information task.

If you don’t have access to myGov, you can log in using the Confirmation Code.

Step 2: check your dates of employment

You need to confirm or change the dates you worked for each employer. We base the dates on what your employer told the Australian Taxation Office (ATO).

Select Confirm or change.

To confirm the dates worked, select Yes.

If you need to change the dates, select No.

When you’ve confirmed all the dates, select Next to continue.

If you select No you'll be asked to provide the start and finish dates for each employer.

If you select Yes you’ll get a pop-up message. This will ask you to confirm the dates you worked for that employer.


Step 3: let us know if you’ve received any other form of income

If you've received any other form of income, it’s important you tell us this. Let us know when you Check your Allowances, Lump Sums and Other Income.

The income amount the ATO tells us is the gross amount of income earned during the period of employment. We use the gross amount to work out your entitlement.

The gross payment is the total amount of salary or wages paid to you before any deductions. Deductions include tax and other personal deductions such as voluntary salary sacrificed contributions to super and some allowances. The gross payment amount may include the following:

  • superannuation
  • personal injury or compensation
  • employment related insurance payouts
  • lump sum leave payments paid out following termination of employment
  • some types of allowances.

If you select Yes or Unsure, you won’t be able to continue. You’ll need to call us on the Customer Compliance line because we’ll need to talk to you to finish the review.

It’s important you read the Please Contact Us message.

Step 4: enter your employment income details

We need you to provide a fortnightly breakdown of your employment income details using either your payslips or bank statements.

We’ll ask if you have either payslips or bank statements available in order to provide the breakdown.

If you have payslips, select Yes. Enter the end date of your first payslip, then select Next.

If you don’t have payslips, we’ll ask if you have bank statements.

If you have bank statements, select Yes. Enter the date of your first payment into your bank account, then select Next.

We’ll use this information to work out your fortnightly payment periods.

If you don’t have payslips or bank statements you won’t be able to continue. You’ll need to call us on the Customer Compliance line because we’ll need to talk to you to finish the review.

It’s important you read the Please Contact Us message.

Step 5: provide your income details

We’ll ask you to enter your net or gross income for the fortnightly payment periods.

The details you entered on the previous page help us work out the payment periods. We use these details to work out your regular fortnightly pay dates during the employment period.

If you told us on the previous page that you had:

  • payslips available, enter your gross income for each fortnight
  • bank statements available, enter your net income for each fortnight.

Select Next to continue.

Step 6: calculate the amount to enter into the payment periods

If your employer doesn’t pay you fortnightly, you’ll need to calculate how much to enter into each payment period.

For instance, you need to add weekly payments together to work out the fortnightly amount.

For example, you’re paid weekly and your pay was $180 on 23 April 2015 and $200 on 30 April 2015. You’ll need to add these payments together. The total amount for the pay period 17 April 2015 to 30 April 2015 is $380.

If your employer pays you monthly, you need to divide the amount on your payslip using the calculation below. This will let you work out the fortnightly amount.

For example, if your employer paid you $750 for the month of April you’ll need to complete the following steps:

  1. Divide the amount you earned by the number of days in the month to get the daily rate. Because April has 30 days, you divide $750 by 30 to get the daily rate of $25. If you were calculating your pay for May you would divide by 31, because May has 31 days.
  2. Multiply the daily rate of $25 by 14 days to calculate the amount paid for the 14 day period. The amount is $350.

Examples

For the pay period:

  • 1 April 2018 to 2 April 2018 you would enter $50.00
  • 3 April 2018 to 16 April 2018 you would enter $350.00
  • 17 April 2018 to 30 April 2018 you would enter $350.00.
     

After you enter the amounts, select Next.

If you're using bank statements and enter net income, it will convert to a gross amount. We base the gross amount on the amount of tax that you paid within the financial year.

Only if net income entered

Once you've entered the net amounts and selected Next, a popup box will appear. In order to finish your assessment select either:

  • Yes, I {Name} accept this total estimated gross amount if you agree with the amount
  • No, I {Name} do not accept this total estimate gross amount if you don’t agree with the amount. 

Select Next.

A net amount is the amount of money you get after your employer takes out tax and other deductions. This means the amount paid into your bank account.

Only if gross income entered

Once you've entered the gross amounts and selected Next, a popup box will appear. This shows the total gross amounts you entered against what the ATO provided. To complete your assessment, select Next.

If you need help to confirm or update your employment information, you can use our online guides. There is a guide to help you do each of the following:

Read more about employment income confirmation.

View other online account guides and video demonstrations about using your online account.

Page last updated: 14 January 2019