Centrelink online account help - Checking and entering your employment income details

This guide shows you how to confirm or update your employment income details.

 

Step 1: check your dates of employment

If you’re not already in your Centrelink online account, sign in to myGov and access your account. Then you need to confirm or change the dates you worked for each employer. We base the dates on what your employer told the Australian Taxation Office (ATO).

To confirm the dates worked, select Yes.

If you need to change the dates, select No.

If you select No you'll be asked to provide the start and finish dates for each employer.

If you then answer Yes you will get a pop-up message asking you to confirm the dates you worked for that employer.

Step 2: let us know if you have received any other form of income

If you've received any other form of income, it’s important you tell us this when you Check your Allowances, Lump Sums and Other Income.

The income amount provided to us by the ATO is the gross amount of income earned during the period of employment. We use the gross amount to work out your entitlement.

The gross payment is the total amount of salary or wages paid to you before any deductions, i.e. tax or other personal deductions (including voluntarily salary sacrificed contributions to superannuation and some allowances). The gross payment amount may include the following:

  • superannuation
  • personal injury or compensation
  • employment related insurance payouts
  • lump sum leave payments paid out following termination of employment
  • some types of allowances

If you select ‘Yes’ or ‘Unsure’, you won’t be able to continue. You’ll need to call us on 1800 086 400 as we need to talk to you to finish the review.

It’s important you read the Please Contact Us message.

Step 3: enter your employment income details

We need you to provide a fortnightly breakdown of your employment income details using either your payslips or bank statements.

We’ll ask if you have either payslips or bank statements available in order to provide the breakdown.

If you have payslips, select Yes. Enter the end date of your first payslip, then select Next.

If you don’t have payslips we’ll ask if you have bank statements.

If you have bank statements, select Yes. Enter the date of your first payment into your bank account, then select Next.

We’ll use this information to work out your fortnightly payment periods.

If you don’t have payslips or bank statements you won’t be able to continue. You’ll need to call us on 1800 086 400 as we will need to talk to you to finish the review.

It’s important you read the Please Contact Us message displayed.

Step 4: provide your income details

We’ll ask you to enter your net or gross income for the fortnightly payment periods.

The details you entered on the previous page help to work out the payment periods. We use these details to work out your regular fortnightly pay dates during the employment period.

If you advised on the previous page that you had payslips available, enter your gross income against the populated fortnightly payment periods.

If you advised on the previous page that you had bank statements available, enter your net income against the populated fortnightly payment periods.

Step 5: calculate the amount to enter into the payment periods

If your employer pays you at a frequency other than fortnightly, you’ll need to calculate how much to enter into each payment period.

You need to combine weekly payments to calculate the fortnightly amount.

For example, if you’re paid weekly and your pay was $180 on 23 April 2015 and $200 on 30 April 2015 you will need to add these payments together. The total amount for the pay period 17 April 2015 to 30 April 2015 is $380.

If your employer pays you monthly, you need to divide the amount on your payslip using the below calculation to determine the fortnightly amount.

For example, if your employer paid you $750 for the month of April you will need to complete the following steps:

April has 30 days.

  1. Divide $750 by 30 to get the daily rate of $25. Because April has 30 days, you divide by 30. If you were calculating your pay for May you would divide by 31, because May has 31 days.
  2. Multiply the daily rate of $25 by 14 days to calculate the amount paid for the 14 day period = $350.

For the pay period 01 April 2015 to 02 April 2015 you would enter $50.00

For the pay period 03 April 2015 to 16 April 2015 you would enter $350.00

For the pay period 17 April 2015 to 30 April 2015 you would enter $350.00

After you enter the amounts, select Next.

If you're using bank statements and enter net income, it will convert to a gross amount. We base the gross amount on the amount of tax that you paid within the financial year.

Only if Net Income entered

Once you've entered the net amounts and selected Next, a popup box will appear. In order to finish your assessment select:

  • Yes, I {Name} accept this total estimated gross amount if you agree with the amount.
  • Select No, I {Name} do not accept this total estimate gross amount if you don’t agree with the amount. Select Next.

A net amount is the amount of money you get after your employer takes out tax and other deductions, i.e. the amount paid into your bank account.

Only if Gross Income entered

Once you've entered the gross amounts and selected Next, a popup box will appear showing the total gross amounts you entered against what the ATO provided. In order to complete your assessment select Next.

Read more about Employment Income Confirmation.

View other online account guides and video demonstrations about using your online account.

Page last updated: 28 September 2018