Instructions on how to update your bank account details with your Centrelink online account.
This guide shows you how to view and update your bank account details. The bank account where your Centrelink payments are sent is called your payment destination.
Make sure you have the:
- new bank name and branch or BSB
- account number and name of the new account
If you get more than 1 payment, you can choose a different bank account for each payment.
If you’ve changed your bank account, we recommend keeping your old account open until you get your first payment into the new account.
You must use an account that is legally under your name. If you do not have legal access to a bank account, contact us to discuss your options.
Step 1: get started
From your homepage, select My Profile.
Step 2: view current bank account
Select My finances.
Then select View/update payment destination on the My finances screen.
Step 3: choose payments to update
The Payment destination screen will display your current bank account information.
You can select Cancel if you no longer wish to update it. This will return you to the My profile page.
If you get more than 1 payment, you can update all of them at once by selecting the top checkbox.
You can also update them one at a time by:
- selecting the pencil icon, or
- selecting the checkbox and then Update selected payment(s)
Step 4: add new account
The account must legally be in your name. If you don’t have legal access to an account, contact us to discuss your options.
Once you have read the information displayed, enter your new bank account details.
If you need help, you can select the hyperlink Help me find my BSB, or select the question mark icon to access the help menu.
Select Next to continue.
An EDITED tag will appear next to the new bank account details.
Select Next to continue.
Step 5: review and submit
A summary of your new details are shown. Review and make sure the information is correct.
Select the checkbox to accept the declaration, then select Submit.
Step 6: confirmation
We will provide a receipt as confirmation that you’ve successfully updated your new payment destination details.
You only need to contact us if you receive a message telling you to do so.
Select Information you provided to view a summary of the updates again.
Select Return to my profile to return to your My profile page.
Once you’re back at your My profile page, select Home to return to your online account homepage.
Step 7: sign out
From your homepage you can complete other transactions or select the myGov icon to return to myGov.
For your privacy and security, sign out when you have finished using your myGov account.