Child Support online account help - Update income for a previous financial year

Instructions on how to update your income for a previous financial year using your Child Support online account.


It’s important to keep your income details up to date. This makes sure your child support assessment and child support payments are accurate.

We assess your adjusted taxable income from a previous year to determine how much child support you need to pay.

Read more about how your income affects your payment.

Step 1: get started

From your homepage, select Declare income for a previous financial year in the Quick links section.

Or select MENU, followed by Income, and Declare income for a previous financial year.

Step 2: update your income

Read the Information page to help you complete your update.


  • Exit, if you don’t want to continue, or need to start again
  • Next, to continue.

The next page will display 4 tabs. You’ll start on the Financial year page. Use the dropdown menu to select the previous financial year.

You’ll automatically move to the next tab when you answer all the questions and select Next.

Once you’ve answered all the questions, select Next.

On the Income details page, answer the questions about your gross income details. The gross income is the amount your employer paid you, before tax.

Read the information in the alert box before you start.

You’ll need to enter $0 in any field that doesn’t apply to you.

If you’re not sure what we’re asking for, select the link above the field for details.

Once you’ve answered all the questions, select Next.

Step 3: review and submit

We’ll give you a summary of your updates.


  • Financial year details or Income details, to see the information you gave us
  • Back, if you need to change your details
  • Exit, if you no longer want to update your previous income, to start again, or to save your progress and come back later.

If all the details are correct, read the declaration. If you understand and agree with the declaration, select I have read, understood and accept the declaration.

Select Submit.

Step 4: receipt

When you submit your update we’ll give you a receipt. Please make a note of the Receipt ID for your records.

Select Finish to go back to your online account homepage.

Step 5: sign out

From your homepage you can complete other transactions or Return to myGov.

For your privacy and security, sign out when you have finished using your myGov account.

Page last updated: 3 December 2018

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